Support Secretary for Older People's Services

Dorset Clinical Commissioning Group; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Bournemouth is seeking a Medical Secretary to support with clinical correspondence and administrative tasks. The ideal candidate should have GCSE qualifications in English and Maths, vocational qualifications, and experience in a medical setting. Responsibilities include typing documents, managing patient records, and assisting Personal Assistants. Strong communication skills are essential to effectively perform this role. This position requires flexibility and the ability to manage a varied workload.

Qualifications

• 1+ years of experience as a Medical Secretary is preferred.
• Strong understanding of secretarial procedures.
• Ability to manage and prioritize multiple tasks effectively.

Responsibilities

• Typing clinical correspondence for GP’s, patients and other Allied Health Professionals.
• Assisting the Personal Assistants with admin duties.
• Look up, sort and file patients’ results.

Skills

Computer literate with word processing experience

Good verbal and written skills

Attention to detail

Flexibility with working pattern

Minute taking skills

Education

GCSE in English and Maths or equivalent

Vocational level 3 qualification in relevant field

Experience of working as a Medical Secretary

Tools

Microsoft Word

Job description

Overview

Detailed job description

and main responsibilities

Typing clinical correspondence for GP’s, patients and other Allied Health Professionals

Assisting the Personal Assistants with admin duties

To fully support the Personal Assistants in their role and to help cover during sickness and annual leave.

Type letters under the supervision of the Personal Assistant, using Digital Dictation when appropriate.

Look up, sort and file patients’ results.

Use the hospital computer system(s) to access patient details. Tracking of patient records must be always used when receiving and moving notes. This is mandatory within the Trust.

Photocopying, faxing, scanning and general filing.

Be responsible for out-going post, meeting afternoon deadline.

To answer secretaries’ telephone and take messages when required.

Action Choose & Book referrals once graded – send blood forms, test requests as advised by consultant.

Any help the staff may need with spreadsheets excel etc.

Person specification

Qualifications & Experience

Essential criteria

• GCSE in English and Maths or equivalent
• Vocational level 3 qualification in relevant field or equivalent experience
• Experience of working as a Medical Secretary

Desirable criteria

• Minute taking skills
• NHS Administration experience

Technical Skills & Knowledge

Essential criteria

• Computer literate with word processing experience
• Understanding of secretarial procedures
• Understanding of Microsoft Word

Desirable criteria

• Audio typing experience

Other requirements specific to the role

Essential criteria

• Good verbal and written skills
• Attention to detail
• Flexibility with working pattern
• Be able to speak English as necessary to undertake the role

Personal Attributes

Essential criteria

• Team Member
• Approachable
• Effective Communicator
• Well presented
• Ability to deal with sensitive issues
• Ability to organise own workload with priorities set by Personal Assistant and/or Line Manager