Support Secretary Community Paediatrics | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Poole; On-site; GBP 21,000 - 25,000; Full time

Job summary

A healthcare provider in Poole is looking for an experienced Support Secretary to join the Community Paediatric service. The role involves producing correspondence, managing office activities, and aiding in child protection communication. Ideal candidates will possess strong administration and typing skills, along with excellent communication and attention to detail. This full-time position offers a significant opportunity in a dynamic healthcare environment.

Qualifications

• Demonstrable typing skills are essential.
• Must have excellent communication skills.
• Required to help with child protection and safeguarding.

Responsibilities

• Produce high levels of patient-related correspondence and reports.
• Respond to telephone enquiries and manage filing activities.
• Assist in child protection/safeguarding liaison as needed.

Skills

Administration skills

Typing skills

Communication skills

Attention to detail

Teamwork

Job description

The Community Paediatric service at Poole Hospital is seeking to recruit an experienced support secretary for 30 hours per week.

The Community Paediatric team is located at Poole Hospital within the Women, Children and Oncology Directorate. The community service has consultants who focus on four main areas of practice: neuro disability, social paediatrics, educational medicine and public health. Many of the children referred to this service present with multiple and/or complex conditions including behavioural difficulties. The service is also responsible for child protection and safeguarding children duties.

You may be required to help Acute Paediatrics as a support secretary dependent on where help required.

Interview Date: Friday 12th December 2025

The support secretary post will be a key role in the community administrative teams, using audio typing skills to produce high levels of patient related correspondence and reports. The post holder(s) will also contribute to the general daily activities of the office such as responding to telephone enquiries, filing activities and other specific key activities that are the responsibility of the Paediatric teams.

There will be a requirement to deal with any child protection/safeguarding liaison/communication as required (training will be provided).

Applicants will have a broad spectrum of administration skills and demonstrable typing skills. In addition to this, applicants should have excellent communication skills, attention to detail and a willingness to work as part of a team.

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

This advert closes on Sunday 7 Dec 2025