Support Medical Secretary

NHS; Wrexham; On-site; GBP 25,000 - 27,000; Part time

Job summary

A healthcare organization is seeking a Support Medical Secretary to join the Diabetes & Endocrinology service in Wrexham. The role involves providing comprehensive secretarial and administrative support, including audio typing, maintaining records, and coordinating patient training. Candidates should possess NVQ Business Administration or equivalent, with excellent organizational and communication skills. The position is part-time, fixed-term until July 2026, offering a salary of £25,313 to £26,999 pro rata.

Qualifications

• Knowledge of administrative processes.
• Experience in a busy office environment.
• Experience working within the NHS.

Responsibilities

• Provide secretarial and administration duties to Consultants.
• Audio typing of dictated and standard letters.
• Assist with coordination of patient training courses.
• Update databases including Insulin Pump ordering.
• Handle stock checking of Diabetic supplies.

Skills

Excellent communication skills

Organizational skills

Typing skills

Proficient in Microsoft Office

Flexible and adaptable

Education

NVQ Business Administration L3 or equivalent experience

RSA/OCR level 2 or equivalent

AMSPAR - City & Guilds L3

NVQ Customer Service L3

Job description

This post is fixed term / secondment until 31st July 2026 due to the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting position has arisen for a Support Medical Secretary to join the Diabetes & Endocrinology service within the Gladstone Centre.

The candidate will be enthusiastic and highly motivated with excellent communication and interpersonal skills. The role will be to provide a comprehensive range of secretarial and administration duties to the Consultants, Nursing and their associated teams.

Main duties of the job

The post holder will be a key member of the Medical Secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams.

The post holder will support with;

• Audio typing of dictated and standard letters.
• Assisting with the coordination and arrangements of patient training courses.
• Updating databases to include Insulin Pump ordering/databases.
• Ordering items via the Oracle Procurement system.
• Sending Diabetes documentation to patients.
• Preparing 'Care Plan' documentation in readiness for new patients.
• Regular maintenance of records / data quality, ensuring all information is accurate and relevant.
• Stock checking of Diabetic Pens/Meters & ordering supplies & replacements.

The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.

They will also adhere to standard operating procedures and protocols and will advise and support colleagues on these, making judgements requiring a number of options, using experience from a broad skill base related to their practice.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• NVQ Business Administration L3 or equivalent experience
• RSA/OCR level 2 or equivalent
• AMSPAR - City & Guilds L3
• NVQ Customer Service L3

Experience

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Experience of working within the NHS

Skills

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft office applications
• Experienced in planning,organising and prioritise own workload
• Flexible and adaptable to changing service demands
• Excellent organisational skills

Knowledge

• Evidence of Continual Personal development
• Ability to deal with sensitive information
• Knowledge of NHS organisations
• Medical terminology

Other Relevant Requirements

• Able to travel to meet the requirements of the post
• Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Gladstone Centre, Wrexham Maelor Hospital

£25,313 to £26,999 a yearper annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

050-AC686-0925

Job locations

Gladstone Centre, Wrexham Maelor Hospital