Supervisor - Reading

Black Sheep Coffee; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A specialty coffee company in Reading is seeking front of house leaders to enhance sales, service, and team morale. Candidates should have supervisory experience in hospitality or retail and be flexible to work across all days of the week. Responsibilities include training team members, managing sales, ensuring compliance standards, and creating exceptional coffee products. The role offers a competitive pay rate with weekly bonuses and opportunities for career progression.

Benefits

Weekly cash plan

Employee Assistance Programme

Free coffees and food item on shift

Weekly bonus scheme

Discounts with high street retailers

Comprehensive wellness app access

Qualifications

• Flexibility to work Mon-Sun.
• Experience in a supervisory role within hospitality or retail.

Responsibilities

• Teach others about efficient workflow and customer service.
• Manage sales expectations and assist with inventory.
• Maintain compliance standards and a clean coffee station.
• Make outstanding coffee products and show off latte art.

Skills

Team leadership

Customer service

Flexibility

Job description

Company Overview

We're looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role.

We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in.

Responsibilities

• Teach others about efficient workflow, great customer service and company values
• Manage sales expectations, keep wastage low and assist with stock ordering and inventory
• Proactively maintain all compliance standards. Ensure a clean, safe, fully operational coffee station

• Make outstanding coffee products. Show off your latte art, get creative and the team will follow!

  We're looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role.

  We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in.

  Pay: 12.65 to 13.15 per hour (inclusive of weekly bonus of 50p per hour)

Qualifications

Mon-Sun flexibility, supervisor experience.

Benefits

• Weekly cash plan (money when you need it)
• Employee Assistance Programme for when you need advice
• Rapid career progression and development opportunities
• Free coffees and a free food item on shift
• Weekly bonus scheme (earn up to 50p more per hour)
• Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
• Access to hundreds of high street retailer discounts through Wagestream
• Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources