Responsibilities
- Take full ownership and accountability for the performance and operations of your assigned line/area.
- Ensure compliance with all legal, contractual, Health & Safety, and Food Safety requirements; take immediate action to halt and correct unsafe practices.
- Demonstrate strong knowledge and application of Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs).
- Achieve planned production throughput and proactively monitor operational progress.
- Collaborate with fellow team leaders and other departments to address and resolve any operational issues.
- Complete and manage export documentation accurately and on time.
- Coordinate efficient export schedules in collaboration with the By-Products Management team.
- Ensure all lorries are correctly loaded and products are certified appropriately for export destinations.
- Monitor and control the temperature of all exportable products to meet quality standards.
- Build and maintain effective working relationships with export agents and hauliers for smooth logistics.
- Serve as a key point of contact for customer queries, maintaining positive customer relationships.
- Oversee dolav production, ensuring the product meets customer specifications and is correctly allocated.
- Maintain accurate records and KPI data, ensuring effective filing and reporting.
- Liaise with labour agencies to order temporary/agency workers as needed.
- Uphold and promote all safe‑working practices; intervene and report unsafe conditions or behaviours.
- Ensure compliance with all training and standards in basic food hygiene, health and safety, and product quality.
- Act in the best interests of 2 Sisters Food Group, its brands, customers, and end consumers.
- Support a culture of behavioural food safety and continuous improvement in quality standards.
- Perform additional duties as required to support factory operations, including working on production lines or yard areas when necessary.
Qualifications & Requirements
- Strong communication skills with the ability to confidently engage at all levels in English.
- Excellent time‑management and organisational skills, with the ability to prioritise tasks and meet tight deadlines.
- A self‑motivated and resilient approach, with a commitment to continuous personal and professional development.
- A calm, patient, and composed demeanour, especially under pressure.
- Effective problem‑solving skills and the ability to influence outcomes in a fast‑paced, dynamic environment.
- Exceptional attention to detail and a strong sense of accuracy.
- Punctuality and reliability, particularly in meeting deadlines associated with export operations.
- Proven ability to communicate professionally and effectively, both internally and externally (including suppliers, customers, and regulatory officials).
- A successful track record in team leadership, with experience in building team capability, managing performance, and handling issues in line with company and legal standards.
- Strong decision‑making skills and the confidence to challenge existing processes constructively.
- Full commitment to legal compliance across Health & Safety, technical standards, and people management, while embodying the organisation's core values and competencies.
- Excellent computer literacy, with strong proficiency in Microsoft Office packages.
- Solid numeracy skills.
- Food Safety Level 3 certification.
- HACCP Level 3 certification.
- IOSH Managing Safely qualification.
- Completion of Highfields e‑learning – 2SFG modules (or willingness to complete upon appointment).
Company Overview
Here at 2 Sisters Food Group we are proud to be counted amongst the nation’s key workers, helping to feed Great Britain. We currently have exciting opportunities for a Supervisor to join the team in Flixton.
Hours & Compensation
The hours of work and shift pattern are Monday to Friday 16:00 to 00:10. Immediate starts. 40 hours per week. Pay rates: £17.24, with opportunities for overtime.
Benefits
- Free on‑site parking.
- Employee of the Month and “My Bright Idea” awards.
- Employee assistance programme.
- Grocery Aid – employees access to counselling.
- Wellbeing support on site.
- Death in service benefit, optional – linked to pension.
- Employee app Exclusive – 2 Sisters employee discount offering savings of up to 60% with brands including Asda, Morrisons, Marks & Spencer, and Tesco.
- Fantastic development opportunities available for promotion and career development.