Supervisor (Part time) - Manchester Trafford Centre Accessorize

MONSOON; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent fashion retailer in Manchester seeks a dedicated Part Time Supervisor. In this role, you'll lead a team, ensuring exceptional customer experiences while promoting inclusivity and brand values. You’ll be responsible for driving performance and sales, applying visual merchandising standards, and closely supporting your team. Ideal candidates will have a background in supervisory roles and a passion for delivering outstanding customer service. Competitive salary, staff discounts, and additional holiday for birthdays are offered.

Benefits

Competitive salary

Exciting bonus scheme

Staff uniform allowance

Generous staff discount

Qualifications

• Experience in a supervisor or key holding role.
• Proven track record in delivering customer service excellence.
• Ability to communicate effectively and inspire a team.

Responsibilities

• Lead the team and drive overall performance.
• Deliver exceptional customer experiences.
• Motivate staff and support sales opportunities.
• Ensure compliance with Visual Merchandising guidelines.

Skills

Customer service excellence

Leadership skills

Communication

Problem-solving

Team motivation

Job description

Hours / Duration :

12 Hours Per Week Closing date : 31 / 12 / 2025

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Part Time Supervisor, at our Accessorize Store in Manchester Trafford Centre.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

• Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and / or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.