Supervisor - Burger King

Moto Hospitality; Wakefield; On-site; GBP 27,000; Full time

Job summary

A leading motorway services provider in Wakefield is seeking an enthusiastic Supervisor to lead their team, ensuring exceptional customer service while delivering Burger King’s iconic menu. With a salary of £26,900 per annum and a range of benefits including an annual bonus and colleague discounts, this role is ideal for those with a passion for customer experience and team management. Opportunities for development are available, making it a great step for aspiring managers.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading teams to achieve excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Supporting the team with preparing food and refreshments.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Overview

Supervisor £26,900 per annum - 40 hours per week. Address: Woolley Edge Services, M1, Wakefield WF4 4LQ. As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.

What we offer

• Annual bonus up to £3,445pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the Store Manager in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner
• Supporting the team with preparing food and refreshments

What you’ll bring

• Previous experience of leading or supervising a team highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative and make reasoned decisions under pressure
• You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Where our customer’s journey pauses, yours just begins. Apply today!

*Please note internally this role is called Team Leader

INDTL

Want to know what it’s like to work for us? Find out from our colleague Navi.