Supervisor

Holland & Barrett; St Helens; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading health and wellness retailer is seeking a Retail Supervisor to assist in coaching store colleagues and drive sales performance. Candidates should have previous retail experience and the ability to lead in a fast-paced environment. This role offers a salary of £13.95 per hour, benefits including a 25% colleague discount, and opportunities for training in Health & Wellness qualifications.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail experience is essential.
• Strong organisational skills to lead a team effectively.
• Excellent communication skills necessary for customer interaction.
• Ability to handle fast-paced, challenging situations.

Responsibilities

• Assist in coaching Store Colleagues and model customer service.
• Drive sales performance and ensure stock accuracy.
• Ensure compliance with health and safety policies.
• Support Health & Wellness training initiatives.
• Participate in daily store operations for better customer experience.

Skills

Retail experience

Organisation and planning skills

Excellent communication

Ability to work under pressure

Passion for products

Flexibility

Job description

Overview

Job Type: Permanent

Store Location: Tesco Extra, Linkway

Hours: 30 hours per week

Salary: £13.95 per hour, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

Responsibilities

• Assist in leading and coaching Store Colleagues and act as a role model for world class customer service.
• Drive financial performance with sales targets and maintain stock accuracy.
• Ensure full compliance with health and safety policies and procedures.
• Support the training programme to develop Health & Wellness specialist knowledge (Qualified to Advise and Healthy Expert).
• Take an active role in day-to-day store operations to support a smooth customer experience.

The Person

• Previous retail experience
• Organisation and planning skills to lead a team of colleagues daily
• Excellent communication
• Ability to work under pressure and handle challenging situations in a fast-paced retail environment
• Passion and enthusiasm for our products
• Ability to complete regular computer-based training to ensure exceptional product knowledge
• Ability to be agile and flexible to multi-task and achieve the best results

Company

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.