Supervisor

Compass Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering services provider in London seeks an experienced Front of House Supervisor to oversee their culinary and service operations. You will ensure the smooth running of our kitchens and service counters while delivering exceptional food experiences. A minimum of two years in catering management is required. This role offers an opportunity for career progression within a company that values its employees.

Qualifications

• Minimum of two years of catering experience.
• Experience managing teams in a similar role.
• Ambitious and motivated individual eager to upskill.

Responsibilities

• Supervise culinary and catering teams to ensure impeccable food and customer service.
• Communicate with line manager to monitor KPIs and targets.
• Represent the company and maintain a positive brand image.
• Liaise between customers and teams to exceed expectations.
• Support and train teams to excel in their roles.
• Implement and review Health & Safety standards.

Skills

Passion for great-tasting food

Exceptional customer service

Excellent communication skills

Organisational skills

Team management

Education

Basic Food Hygiene certificate

Job description

We're recruiting an experienced Front of House Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations contracted to 32.5 hours per week.

As a Front of House Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you shine as Compass Group's next Front of House Supervisor? Here's what you need to know before applying:

Your key responsibilities will include:

• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Front of House Supervisor will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of catering experience
• Have experience managing teams in a similar role
• Hold a Basic Food Hygiene certificate
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!