Supervisor

The Fly Line (92757); Leeds; On-site; GBP 24,000 - 30,000; Full time

Job summary

A local pub company in Leeds is seeking a Supervisor to join their team. The role involves leading and motivating the pub staff, managing responsibilities during shifts, and ensuring exceptional customer service. Candidates should have previous supervisory experience and the ability to thrive in a busy, fun environment. This position offers opportunities for progression into management, along with various employee benefits including discounts and support programs.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

Meal deal option on shift

Flexible and part-time hours

High street and online discounts

Apprenticeship programmes

Support from Licensed Trade Charity

Qualifications

• Previous experience in a similar Supervisor or Team Leader role is required.
• Ability to think on the spot and use your initiative.
• Accountable for the smooth running of shifts when management is off-site.

Responsibilities

• Lead and motivate the team to deliver exceptional customer experiences.
• Ensure efficient and profitable operation of the pub.
• Manage opening, closing, stocking, and cashing responsibilities.

Skills

Leadership and motivation

Customer service

Initiative and problem-solving

Team management

Job description

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.