Supervisor

The Ship Inn; East Grinstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A newly refurbished pub in East Grinstead is seeking a Supervisor passionate about delivering exceptional customer service and training the team. Responsibilities include leading shifts safely and building rapport with customers. The role offers opportunities for career development and ongoing training, along with perks such as free meals, weekly pay, and discounts. Ideal for someone committed to a career in hospitality and ready to contribute to a successful pub environment.

Benefits

Access to Career Pathway and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for customer service and hospitality.
• Commitment to training and developing team members.

Responsibilities

• Deliver exceptional customer service every time.
• Build rapport with customers and team members.
• Lead shifts safely and effectively.

Skills

Exceptional customer service

Team leading

Staff training

Responsible key holder

Job description

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

We are a brand new freshly refurbished town centre young's pub in the heart of east Grinstead. We offer premium drinks and fresh British food in a warm and welcoming setting at the top of the High Street. We have a large private outside space with a burger shack and a full draught outside bar, a warm modern style interior with plenty of cosy nooks with log burners for the winter.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme