Supervised Contact Worker - Children and Family Services

Bridgend County Borough Council; Bridgend; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A local authority in Bridgend is seeking a Supervised Contact Worker for Children and Family Services. The role involves ensuring children have quality family time while adhering to safety policies and procedures. Candidates must communicate in Welsh and undergo an enhanced DBS check. This position offers flexible working under the council's Hybrid Working Policy, facilitating a balance between home and office work.

Qualifications

• Ability to communicate in Welsh essential.
• Commitment to protecting at-risk individuals is crucial.
• An Enhanced DBS check is required.

Responsibilities

• Ensure safe and effective contact sessions for children.
• Support children to have quality family time with parents.
• Adhere to all relevant policies and procedures.

Skills

Ability to greet customers through the medium of Welsh

Commitment to safeguarding children

Can do approach

Job description

Supervised Contact Worker - Children and Family Services

30 hour per week

The local authority is committed to drawing on the growing evidence base to developing innovative services which work effectively with families who suffer from multiple symptoms of social exclusion and subsequently depend significantly on a wide range of public services.

Within this context, an exciting opportunity has arisen to be part of the supervised contact service. As a supervised contact worker, you will be responsible for supporting children to have quality family time with parents and family members they are unable to live with. We are seeking a supervised contact worker to join the service who has a ‘can do’ approach and is committed to the delivery and development of evidence-based methods of intervention.

Responsibilities

• Work in partnership with the case management teams and have responsibility ensuring children and families supported by the local authority have safe and effective contact sessions in line with current policies, best practice, legislation, procedures, and internal systems.
• Support children to have quality family time with parents and other family members they cannot live with.
• Ensure adherence to current policies, best practice, legislation, procedures, and internal systems when organising contact sessions.

Requirements

• Ability to greet customers through the medium of Welsh is a requirement for this post.
• Protecting children, young people or adults at risk is a core responsibility of all council employees.
• An Enhanced with Children’s Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.
• A valid driving licence is requirement for this post.
• The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Application Timeline

• Closing Date: 17 December 2025
• Shortlisting Date: 22 December 2025
• Interview Date: 8 & 9 January 2026