Supermarket Assistant, Customer Delivery Driver

John Lewis Partnership; Milngavie; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail company is seeking a part-time Customer Delivery Driver in Milngavie. You will be responsible for delivering high-quality products to customers' doors while also supporting in-store activities. The ideal candidate will have a valid driving licence, great customer service skills, and the ability to handle physical tasks. Join us to thrive as a partner in a unique employee-owned business dedicated to service and quality.

Qualifications

• Must hold a B-category UK driving licence without excessive points.
• Strong customer service abilities required.
• Capable of physical tasks like lifting and moving.

Responsibilities

• Check delivery routes and prepare the van for the day.
• Ensure vehicle safety compliance and health checks.
• Provide excellent customer service while representing Waitrose.

Skills

Customer service skills

Full valid B-category UK manual driving licence

Physical fitness

Job description

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

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Key Responsibilities

• Start your day in store and be responsible for checking your delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered direct to customers.
• Complete the appropriate vehicle safety checks on your van, maintaining full road compliance and health and safety.
• Be an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Help customers with their shopping and build rapport with them based on trust and service.
• Support the wider shop team when required with general shopkeeping tasks.

Essential skills/experience

• Full valid B-category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Able to cope with the physical requirements of the role (e.g. lifting crates, walking up stairs, moving cages).

Desirable skills/experience

• Previous experience in a driving role and knowledge of chilled vehicles are welcomed; training will be provided to perform at your best.

Varied hours of part-time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 22:00.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive, growing ourselves individually and as a collective.

As Partners, we make all the difference. And, we all own it.

Important notes

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.