Subsidence Building Technician

Adjusting Appointments Limited; South Yorkshire; Remote; GBP 25,000 - 30,000; Full time

Job summary

A specialist claims management firm is seeking an experienced Claims Technician to provide technical building claims solutions and support a remote team. You will handle subsidence claims, communicate with clients, manage contractor estimates, and negotiate settlements. Previous experience in subsidence/building claims or a background in building surveying is essential. The role offers remote working, a salary up to £30k, generous holiday, and a benefits package.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• 5+ years of subsidence/building insurance claims experience or extensive trade experience.
• Demonstrates great communication and organization skills.
• Ability to thrive in a fast-paced target-driven environment.

Responsibilities

• Communicate with customers, contractors, and insurer clients over various channels.
• Manage third-party companies for vegetation removal and drain repairs.
• Negotiate cash settlements for repairs with policyholders.

Skills

Communication skills

Organizational skills

Customer service

Problem-solving

Education

Graduate building surveyor or equivalent experience

Job description

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include :

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Assessing contractor estimates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority

Applicant Requirements

• Previous subsidence / buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits

• Remote working
• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.