Subject Matter Expert

CRA GROUP RECRUITMENT AND PAYROLL LTD; Dudley; On-site; GBP 50,000 - 70,000; Full time

Job summary

A local government authority in Dudley is seeking a Subject Matter Expert (SME) to lead operational enhancement and strategic transformation of its leisure centre offerings. This role requires proven experience in improving leisure centres, strong stakeholder engagement, and expertise in change management. The SME will stabilize operational control, conduct reviews, and develop a business case for sustainable services. Ideal candidates will have excellent communication skills and a background in coaching leaders to achieve strategic goals.

Qualifications

• Proven experience managing and improving leisure centres, preferably multi-site.
• Strong understanding of workforce development and service transformation.
• Experience in producing business cases for public sector clients.

Responsibilities

• Assume interim operational control to stabilize performance.
• Conduct comprehensive review of facilities operations, workforce, and financials.
• Develop business case focusing on service future and sustainability.

Skills

Change management

Stakeholder engagement

Operational efficiencies

Revenue growth

Coaching leaders

Strategic planning

Education

Recognized qualification in change management

Job description

6 months contract with local authority

We are seeking a Subject Matter Expert (SME) to spearhead the operational enhancement and strategic transformation of our Local Authority leisure centre offerings in Dudley. This role is crucial as our leisure centres face challenges such as declining memberships outdated infrastructure substantial public subsidies and operations managed by staff with limited commercial expertise. We are poised for change and require an expert to lead this transformation.

Responsibilities

• Assume interim operational control to stabilize and enhance performance.
• Conduct a comprehensive review of facilities operations workforce and financials.
• Identify efficiencies eliminate waste and uncover growth opportunities.
• Develop a comprehensive business case for the services future including new delivery models workforce needs and long-term sustainability.
• Incorporate health and wellbeing outcomes including the potential for social prescribing.

Requirements

• Proven experience in commercially managing and improving leisure centres preferably with multi-site experience.
• Expertise in identifying and implementing operational efficiencies and revenue growth.
• Strong understanding of workforce development and service transformation.
• Excellent stakeholder engagement skills from political leaders to front-line staff.
• Experience in producing business cases and options appraisals for public sector clients.

Required Skills

Recognized qualification in change management and / or equivalent experience. Significant experience in managing and leading complex change programs in a public sector environment with knowledge of change management principles methodologies and tools. Experience in coaching senior leaders or peers to achieve shared goals. Excellent written and verbal communication skills. Self-driven organized and able to take ownership with a natural inclination for strategic planning.

Key Skills

Databases,System Design,Cybersecurity,System Architecture,Intelligence Experience,Military Experience,Requirements Gathering,Joint Operations,Curriculum Development,DoD Experience,FISMA,Ant

Employment Type : Full Time

Experience : years

Vacancy : 1