Student Success Coach – HE/FE, On-Site London

GBS UK; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A higher education provider in London is seeking a Student Success Tutor to provide direct support to students and enhance their learning experiences. The role involves engaging with students both in and out of the classroom to improve outcomes and satisfaction. Ideal candidates will need a Bachelor's degree and experience in academic coaching, with capabilities in people management and effective communication. The position offers a range of benefits including 25 days annual leave and a pension scheme.

Benefits

25 days annual leave plus 8 public holidays

Tuition reimbursement

Workplace pension scheme

Flexible benefits such as Cycle to Work

Employee referral scheme

Qualifications

• Experience of working in FE / HE and in academic coaching.
• Experience in a widening participation environment or as a teaching assistant.
• Ability to be flexible for work days, evenings, and weekends.

Responsibilities

• Support students to increase outcomes and satisfaction.
• Identify and support at-risk students proactively.
• Guide students towards relevant support and follow up.

Skills

Academic coaching

People management

Organisational skills

Conflict management

Communication skills

Education

Bachelor's degree

Job description

A higher education provider in London is seeking a Student Success Tutor to provide direct support to students and enhance their learning experiences. The role involves engaging with students both in and out of the classroom to improve outcomes and satisfaction. Ideal candidates will need a Bachelor's degree and experience in academic coaching, with capabilities in people management and effective communication. The position offers a range of benefits including 25 days annual leave and a pension scheme.