Student Conduct Assistant

University of Sheffield; Sheffield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in the UK is looking for a Student Conduct Assistant to enhance the residential experience for university students. This involves managing student behavior, supporting the Residence Life team, and documenting misconduct cases. The ideal candidate will have strong organizational and communication skills, while being confident in handling sensitive issues. The role offers a permanent contract with flexible working options, generous leave, and access to various wellbeing resources.

Benefits

Flexible working options

Competitive annual leave

Generous pension scheme

Wellbeing resources

Retail discounts

Qualifications

• Experience in a customer-facing or student-facing role.
• Ability to respond to sensitive issues.
• Commitment to creating a supportive living environment.

Responsibilities

• Manage student behavior to ensure a positive student experience.
• Take notes during investigations and keep accurate records.
• Support the team to respond to student queries.

Skills

Excellent organizational skills

Communication skills

Confidence in handling complex cases

Job description

University of Sheffield

Are you passionate about creating positive residential communities to allow students to thrive during their University experience? Join us as a Student Conduct Assistant in the University of Sheffield’s Accommodation and Commercial Services team.

We have an exciting opportunity to help shape a supportive, respectful, and safe living environment for our students. If you have experience administrating in a customer‑facing or student‑facing role, including responding to sensitive issues (e.g., sexual misconduct), and want to make a real impact on student life, this could be the role for you.

As a Student Conduct Assistant, you will play a key role in managing student behaviour to ensure an excellent student experience. You’ll work closely with the Residence Life team, supporting the smooth transition of students from home to university living and helping to build self‑supporting communities.

Your responsibilities will include:

• Helping collate evidence and reports of student misconduct
• Taking notes during investigations and disciplinary hearings and keeping accurate records
• Supporting the wider team to respond to student queries and coordinate effective responses
• Ensuring all actions comply with the University’s regulations and statutory guidance while showing sensitivity to the potential impact on students

You will also contribute to educational campaigns and projects that promote positive behaviour and community engagement across our residences. This role requires excellent organisational skills, confidence in handling complex and sensitive cases, and the ability to communicate clearly and fairly with a diverse range of students and staff.

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do, and we are committed to providing an inclusive, supportive environment where you can thrive.

We offer:

• A permanent contract with flexible and hybrid working options
• A highly competitive annual leave entitlement, with the opportunity to purchase more
• A generous pension scheme
• Access to a wide range of wellbeing resources and retail discounts
• The chance to work alongside an experienced, dedicated team committed to delivering excellent service to our students

Discover more about the benefits of working here at sheffield.ac.uk/jobs/benefits.

Our team is focused on creating safe, welcoming, and vibrant residential communities for over 6,000 students across University‑managed accommodation. We value inclusivity, respect, and professionalism in everything we do.

Working as a Student Conduct Assistant places you at the heart of this mission, helping to foster positive behaviours and a supportive student experience.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.