Strategic Technical Account Manager, Energy & Utilities

Kraken Digital Asset Exchange; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology company in the energy sector is hiring a Technical Account Manager to lead strategic technical relationships with major utility clients. The role focuses on delivering excellence in customer success through technical guidance and support. Ideal candidates bring over 5 years of experience in a customer-facing role and possess a strong technical background with cloud computing and APIs. This position offers a unique opportunity to drive innovation in energy management and ensure client satisfaction.

Benefits

Great working environment

Benefits for a diverse workplace

Opportunities for professional growth

Qualifications

• 5+ years of experience in a customer-facing technical role.
• Proven ability in managing technical implementations.
• Strong understanding of cloud computing and APIs.

Responsibilities

• Lead strategic technical relationships with utility clients.
• Translate technical vision into actionable outcomes.
• Manage technical incidents and guide configuration decisions.

Skills

Technical expertise

Customer relationship management

Problem solving

Analytical mindset

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Cloud computing

APIs

Python

Django

Job description

A global technology company in the energy sector is hiring a Technical Account Manager to lead strategic technical relationships with major utility clients. The role focuses on delivering excellence in customer success through technical guidance and support. Ideal candidates bring over 5 years of experience in a customer-facing role and possess a strong technical background with cloud computing and APIs. This position offers a unique opportunity to drive innovation in energy management and ensure client satisfaction.