Strategic Security Operations Lead

Marks and Spencer; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retail brand is seeking an Operational Security Manager to oversee security across over 600 stores nationwide. The role involves managing third-party security services, ensuring compliance with security policies, and driving operational excellence. The ideal candidate will have in-depth knowledge of security legislation, strong leadership skills, and the ability to implement effective security solutions. Competitive benefits and a supportive work environment are available.

Benefits

20% colleague discount on M&S products

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored induction and training

Exclusive perks through M&S Choices

Market-leading family policies

24/7 wellbeing support

One paid volunteer day a year

Qualifications

• In-depth knowledge of security legislation and risk management principles.
• Ability to identify threats and implement proportionate solutions.
• Skilled in data analysis and reporting to inform decisions.
• Experience working with law enforcement and external agencies.
• Proficiency in using security systems and delivering training workshops.

Responsibilities

• Provide expert guidance to ensure compliance with security policies and procedures.
• Support stores with timely advice on incidents such as burglary, robbery, and violence.
• Maximise the use of security equipment including CCTV, alarms, and access control systems.
• Collaborate with third-party suppliers to improve service quality and value.
• Build strong relationships across the business to embed best practices.

Skills

Strong communication

Leadership

Results-driven

Change management

Tools

CCTV

Access control systems

Job description

A leading UK retail brand is seeking an Operational Security Manager to oversee security across over 600 stores nationwide. The role involves managing third-party security services, ensuring compliance with security policies, and driving operational excellence. The ideal candidate will have in-depth knowledge of security legislation, strong leadership skills, and the ability to implement effective security solutions. Competitive benefits and a supportive work environment are available.