Strategic Operations Manager: Membership & Events

Office Angels; City Of London; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading membership organization in Central London is looking for an Operations Manager to enhance operational resilience and improve member experience. This role involves managing office operations, overseeing budgets, and coordinating events. The ideal candidate will have strong organizational skills, financial literacy, and experience in vendor negotiation. Benefits include healthcare, pension, and 25 days annual leave. This is a permanent position offering a salary up to £70,000 depending on experience.

Benefits

Healthcare benefit or cash in lieu

Season ticket loan

Pension

Salary sacrifice for NEST

25 days annual leave plus public holidays

Qualifications

• Degree in Business Management, Communication/Media, IT, or equivalent is advantageous.
• Strong organizational and leadership skills are essential.
• Financial literacy, including budgeting and reporting, is required.
• Experience in event management and vendor negotiation is important.
• Excellent written and verbal communication skills are necessary.
• Familiarity with digital tools is expected.

Responsibilities

• Create and update office procedures and compliance documentation.
• Prepare and monitor annual operational budgets.
• Line-manage operational staff and ensure smooth office operations.
• Lead logistics for events and manage vendor contracts.
• Assist in producing content for newsletters and member updates.

Skills

Organizational skills

Leadership skills

Financial literacy

Event management experience

Excellent communication skills

Digital tools familiarity

Education

Degree in Business Management or related field

Tools

CRM systems

Webinar platforms

Job description

A leading membership organization in Central London is looking for an Operations Manager to enhance operational resilience and improve member experience. This role involves managing office operations, overseeing budgets, and coordinating events. The ideal candidate will have strong organizational skills, financial literacy, and experience in vendor negotiation. Benefits include healthcare, pension, and 25 days annual leave. This is a permanent position offering a salary up to £70,000 depending on experience.