Strategic Key Account Manager – Logistics & Growth

Arvato SCM UK Ltd; Lea Marston CP; On-site; GBP 39,000 - 47,000; Full time

Job summary

A logistics and service provider in the UK is seeking a dynamic Key Account Manager to oversee client relationships and ensure outstanding service. Responsibilities include managing P&L, driving account growth, and leading a strong team. Ideal candidates will have experience in customer account management and a background in logistics. The role offers a competitive salary and comprehensive benefits including annual leave and life assurance.

Benefits

25 days annual leave plus 8 bank holidays

Life assurance policy that pays out 4 x Salary

Employee Assistance Programme

Employee Discount Scheme

Free car parking

Qualifications

• Proven track record in customer account management.
• Experience resolving complaints and improving solutions.
• Demonstrated leadership experience.

Responsibilities

• Take commercial ownership of client relationships.
• Provide oversight of service delivery and operations.
• Prepare and lead monthly business reviews.
• Collaborate with internal stakeholders for project management.
• Drive account evolution and identify growth opportunities.

Skills

Customer account management

Problem-solving

Exceptional communication

Leadership

Strategic thinking

Education

Background in 3PL, Logistics or Distribution

Knowledge of Fashion based clients

Job description

A logistics and service provider in the UK is seeking a dynamic Key Account Manager to oversee client relationships and ensure outstanding service. Responsibilities include managing P&L, driving account growth, and leading a strong team. Ideal candidates will have experience in customer account management and a background in logistics. The role offers a competitive salary and comprehensive benefits including annual leave and life assurance.