Strategic Communications Director

Celonis; City Of London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading SaaS firm in London is seeking a Strategic Communications Director to manage brand reputation, support public affairs, and engage with top-tier media outlets. The ideal candidate has extensive experience in corporate communications and strong relationships in the media landscape. This role emphasizes crisis communication and policy engagement, contributing to a high-impact global strategy. Competitive benefits and growth opportunities offered.

Benefits

Generous PTO

Hybrid working options

Comprehensive benefits

Qualifications

• 8+ years of experience in corporate communications.
• Strong global media relationships and fluency in the international news landscape.
• Excellent writing and strategic messaging skills.

Responsibilities

• Shape narratives and ensure aligned external messaging.
• Support global issues and crisis response.
• Engage with Tier 1 global outlets and build relationships with policymakers.

Skills

Media relations

Crisis communications

Public affairs

Strategic messaging

Stakeholder engagement

Education

Bachelor's degree in Communications or related field

Tools

Media monitoring tools

CRM systems

Job description

Overview

Celonis is a global leader in Process Mining technology and a fast-growing SaaS firm. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes.

The Team

We’re a high-performing global communications team that thrives on independence, bold ideas, and challenging the status quo. We believe communications should drive business outcomes — not just headlines — and we work as one unified team to make that happen. We’re one of only 29 decacorns in the world right now, growing fast, and doing historic things.

The Role

We’re looking for a sharp, trusted, and highly responsive Strategic Communications Director to help safeguard Celonis’ global brand reputation, support public affairs efforts, and proactively pursue our positioning for key topics with the relevant top level media. In this role, you’ll partner closely with our VP of Communications to shape narratives, navigate sensitive issues, and ensure timely, accurate, and aligned external messaging. You will bring strong media instincts, excellent judgment, and established relationships with Tier 1 global outlets such as the Financial Times, The Economist, Reuters, Bloomberg, CNBC, WSJ, NYT and many others. This role will also have a strong focus on public affairs and external stakeholder engagement, including building relationships with policy influencers, trade associations, and government stakeholders in priority regions like the US, UK and DACH. You’ll help position Celonis as a strategic voice in the AI and enterprise tech conversation.

What You’ll Do

This is a high-impact opportunity to help shape how the company shows up in moments that matter most. You’ll work closely with senior leaders and play a key role in fostering the company’s reputation on a global stage — all within a supportive, collaborative communications team.

Strategic Issues & Reputation Management:

• Proactively pursue our positioning for key topics with the relevant top level media
• Partner with the VP of Communications to support global issues and crisis response, including drafting reactive statements, media responses, and internal updates
• Lead media engagement during high-stakes or sensitive events, ensuring positive coverage
• Monitor media and reputational risk indicators, flag emerging issues, and help develop response strategies
• Strengthen relationships with global business and financial journalists in tier 1 media outlets like the FT, WSJ etc
• Prepare executive briefing documents, Q&As, and talking points for media engagements on high-profile topics
• Contribute to crisis communications playbooks and escalation protocols in collaboration with Legal and other teams as needed

Public Affairs & Policy Communications:

• Support the company’s public affairs strategy across key markets (US, UK, DACH) in collaboration with internal stakeholders and external advisors
• Create relevant messaging around evolving tech regulations, AI governance, sustainability disclosures, and other policy matters impacting Celonis and its customers
• Track relevant legislation, policy shifts, and regulatory developments; translate implications into comms strategies
• Build and nurture relationships with policymakers, trade organizations, and think tanks to support Celonis’ leadership voice in public dialogue
• Develop materials such as policy briefs, position statements, and talking points for executives engaging in public forums

What You Bring

You must be a self-motivated, passionate, resourceful, responsible communications professional with the confidence and experience to lead complex, strategic programs.

• 8+ years of experience in corporate communications, with a focus on issues management, crisis communications, or public affairs
• Strong global media relationships and fluency with the international news landscape
• Excellent writing, editing, and strategic messaging skills (native English speaker required, other languages a bonus)
• Proven experience handling high-pressure, confidential, and complex communications challenges
• Familiarity with public policy, lobbying, or regulatory affairs in a tech-forward or regulated industry
• A collaborative mindset and the ability to build trusted relationships with internal and external stakeholders
• Experience in fast-paced, regulated, or high-stakes industries (tech, financial services, healthcare, etc.)
• Based in Europe, with the ability to travel for events or meetings as needed
• Familiarity with Process Mining, AI, or enterprise technology is a plus

What Celonis Can Offer You

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Inclusion and Privacy

Celonis Inclusion Statement: We believe our people make us who we are and that “The Best Team Wins”. We know that diverse teams drive creativity and innovation. Your privacy: any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices. By submitting your application, you agree to the storing and processing of your personal data as described in our Privacy Notice for the Application and Hiring Process. Be aware of common job offer scams and impersonators. Learn more here.