Strategic Client Relations Lead — Debt Recovery

Flint Bishop Solicitors; East Midlands; On-site; GBP 40,000 - 55,000; Full time

Job summary

A reputable law firm in Derby is seeking an experienced Client Relationship Manager to enhance relationships within the Debt Recovery department. This role focuses on client satisfaction, strategic account management, and identifying business development opportunities. Ideal candidates will bring significant experience, strong communication skills, and a high level of commercial awareness. Benefits include competitive salary, career development, and additional holiday options.

Benefits

Competitive salary

Bonus potential

Free parking

Career Development opportunities

25 days holiday plus bank holidays

Extra day off for your birthday

Staff discounts on legal services

Qualifications

• Significant experience in a client relationship manager role, ideally in professional or financial services.
• Ability to effectively communicate at all levels.
• Evidence of acquiring key clients in prior positions.

Responsibilities

• Maintain and develop existing client database.
• Support audit and quality processes aligned with client SLAs.
• Lead on tender responses and proposals to clients.
• Generate new leads while developing relationships with decision makers.

Skills

Client relationship management experience

Excellent communication skills

Commercial awareness

Self-motivated and well organized

Job description

A reputable law firm in Derby is seeking an experienced Client Relationship Manager to enhance relationships within the Debt Recovery department. This role focuses on client satisfaction, strategic account management, and identifying business development opportunities. Ideal candidates will bring significant experience, strong communication skills, and a high level of commercial awareness. Benefits include competitive salary, career development, and additional holiday options.