Stores Sales & Operations Department Manager - Birmingham Bullring Department Manager - Birming[...]

H&M; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent fashion retailer is seeking a Department Manager for their London location. You will lead a department to enhance sales and deliver an exceptional customer experience. The ideal candidate has management experience, a customer-first mindset, and a passion for profitability. Join a team committed to sustainable fashion and diverse workplaces.

Benefits

Staff discount card

Incentive Program participation

Extensive development opportunities

Qualifications

• Experience in evaluating team performance and providing feedback.
• Ability to analyze Sales & Profit KPI's for a department.
• Knowledge of Health & Safety and legal compliance.

Responsibilities

• Lead the department with a vision focused on customer experience.
• Support team development and training.
• Ensure compliance with safety and security standards.

Skills

Management experience in a customer-facing environment

Ability to lead and manage teams

Passion for profitability

Customer-first mindset

Job description

Overview

This is a permanent position offering 39 hours per week. This position will be based in the H&M Birmingham Bullring store in the Bullring shopping centre. Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and, with your Team, deliver a Customer First Experience.

Responsibilities

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team\'s performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPI\'s for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A Customer-first mindset.

About H&M Group

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we\'re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.