Store Team Leader: Deliver Service, Profit & Growth

Marks and Spencer; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor, delivering exceptional availability and customer service. This role involves collaborating across departments, managing stock, and driving commercial performance. Candidates must possess strong leadership skills, a commercial mindset, and the ability to adapt to a fast-paced environment. This is an opportunity to step into a high-impact leadership position and help shape the future of the business.

Benefits

Competitive salary

Inclusive work environment

Career development opportunities

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs.
• Good communicator who inspires and shares knowledge.
• Ability to adapt to change with a growth mindset.

Responsibilities

• Lead and coach a team to deliver under pressure and maintain standards.
• Drive profitability and sales through effective KPI management.
• Role model great customer service and ensure team delivery.

Skills

Leadership

Commercial awareness

Operational resilience

Customer service

Data analysis

Flexibility

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a team on the shop floor, delivering exceptional availability and customer service. This role involves collaborating across departments, managing stock, and driving commercial performance. Candidates must possess strong leadership skills, a commercial mindset, and the ability to adapt to a fast-paced environment. This is an opportunity to step into a high-impact leadership position and help shape the future of the business.