Store Supervisor (Fixed-Term Contract)

VF CORPORATION; Braintree; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company is seeking a motivated Store Supervisor for a fixed-term role in Braintree to drive consumer experience and support the management team. This position offers the chance to develop your skills in a dynamic retail environment, leading sales associates to provide top-tier customer service. Ideal candidates will have retail experience, strong communication skills, and flexibility with working hours. You will receive tailored training and career development opportunities, contributing to a supportive workplace.

Benefits

Career development opportunities

Supportive workplace culture

Tailored training programs

Qualifications

• Experience in retail with a focus on customer experience and satisfaction.
• Strong verbal and written communication skills in English.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver high customer service.
• Maintain store appearance and operational standards.
• Understand and achieve store KPIs.

Skills

Customer service excellence

Leadership and coaching

Communication skills

Tools

MS Office

POS systems

Job description

Store Supervisor (Fixed-term contract)

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We're looking for a motivated, enthusiastic Store Supervisor to join The North Face team based in our outlet store at Braintree Village on a fixed-term basis until April to cover maternity leave.

Let’s talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

How you’ll make a difference

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

What’s in it for you?

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback‑based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.