Store Supervisor

Aspom; Wembley; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail company based in Wembley is seeking a motivated Store Supervisor to enhance customer experience and drive sales. This role involves supporting the management team, coaching sales associates, and ensuring compliance with visual merchandising standards. Candidates should have retail experience, strong communication skills, and be available to work flexible hours, including weekends and holidays. A commitment to integrity and teamwork is essential in this dynamic environment.

Benefits

Competitive salary

50% staff discount

Career ownership

Tailored training programs

Qualifications

• Experience in a retail environment, especially in fashion or lifestyle.
• Ability to motivate a team and provide excellent customer service.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Support management to drive sales and profitability.
• Coach and motivate sales associates.
• Maintain retail operation standards and brand’s visual merchandising guidelines.

Skills

Customer service

Sales

Team leadership

Communication

Retail operations

Tools

MS Office

POS systems

Job description

Store Supervisor

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in Wembley.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose : We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world.We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Let’s talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

How you’ll make a difference

In this entry level management position, you will assist the Store and Assistant Store Manager by :

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines

Ensuring operational policies and procedures are respected

Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.

You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible

You have experience in opening and closing a store, taking responsibility and being in charge when necessary

Ideally you come from a retail background with some fashion or lifestyle experience

You have excellent written and verbal communication in English (another language is a plus but not necessary)

You are proficient in the use of MS Office and different POS systems

You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have :

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback‑based culture where respect and integrity guide us in what we do
• Tailored training. From induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!