Store Supervisor

Yorkshire Trading Company Ltd; Catterick Garrison; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail company in Catterick Garrison is looking for a Retail Store Supervisor. The role involves assisting the store manager, supervising staff, and ensuring excellent customer service. Candidates should have retail experience, though supervisory experience is not essential. The position offers 32 hours over 4 days with benefits including annual leave and a discount after induction.

Benefits

5.6 weeks annual leave

12.5% discount

Workplace pension scheme

Qualifications

• Previous supervisory or management experience preferred, but not essential.
• Knowledge of cashing up procedures is advantageous.
• Computer literate and able to deliver high standards of service.

Responsibilities

• Assist the store manager in day-to-day operations.
• Deputise in the absence of the store manager.
• Support management and training of colleagues.

Skills

Retail experience

Supervisory experience

Computer literacy

Desire to achieve high standards

Job description

Overview

Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Catterick Store.

Position

The position is based on:

• 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Responsibilities

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.
• Manage tidy time
• The list above is not exhaustive

Essential Skills

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
• Knowledge of cashing up procedures would be advantageous.
• Computer literate
• The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

• 32 Hours over 4 days, to include some weekends on a rota basis

Salary: £12.46 per hour