Store manager (non pharm) Small

Boots UK; Caerphilly; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pharmacy and beauty retailer is seeking a dedicated Store Manager in Caerphilly, Wales. The successful candidate will lead their team, drive business growth through exceptional customer service, and implement strategic store initiatives. Essential skills include retail management experience, team leadership, and a passion for customer care. This role provides opportunities for personal and professional development, alongside generous employee benefits.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Qualifications

• Experience in retail management and commercial roles.
• Ability to implement company strategy effectively.
• Capability to react to changing customer needs.

Responsibilities

• Lead the team to provide exceptional customer care.
• Drive sales and performance in the store.
• Act as an ambassador for the Boots brand.

Skills

Retail management experience

Customer service skills

Ability to lead a team

Collaborative personality

Passion for personal development

Job description

Overview

Job Description: As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.

Responsibilities

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
• Lead the sales and performance of your store, whilst keeping our customers close to heart.
• Be a passionate ambassador for our Boots brand, helping us work towards becoming the world\'s best pharmacy led health and beauty retailer.
• Make the shop floor your own, get to know our teams, sales and operations.
• Consider what can we do to change for the better to set Boots apart from other retailers.
• Get to know your teams - find out what they like and what they want to see change.

What you’ll need to have

• These are the essential skills or experience needed to succeed in this role.
• Retail management and commercial experience, with great customer service skills.
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
• Ability to work at pace and react to the changing needs of the customer.
• A collaborative personality and able to thrive in a team centered approach.
• A passion for keeping up to date with your own learning and development.
• Ability to coach and develop individuals and teams.

Desirable skills

• Experience and comfortable with navigating and embracing new technology

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child