Store Manager — Lead Team, Drive Growth & Service

Costa Coffee; Oxford; On-site; GBP 34,000; Full time

Job summary

A leading coffee brand is seeking a Store Manager in Oxford to oversee store operations and ensure exceptional customer service. The role involves managing and developing a team, creating a welcoming environment, and driving sales and profitability. The ideal candidate is a strong leader with a commitment to high standards and a passion for delivering great customer experiences. This position offers a competitive salary and a range of attractive perks including bonuses and discounts.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions

Quarterly and annual bonus opportunities

Qualifications

• Experience managing and developing successful teams.
• Demonstrated ability to meet customer needs.
• Strong leadership skills and ability to thrive under pressure.

Responsibilities

• Drive positive customer service culture and satisfaction.
• Create a welcoming environment for customers.
• Manage sales and profit effectively.
• Train and develop team members.

Skills

Team management

Customer service

Leadership

Strategic thinking

Ambition

Job description

A leading coffee brand is seeking a Store Manager in Oxford to oversee store operations and ensure exceptional customer service. The role involves managing and developing a team, creating a welcoming environment, and driving sales and profitability. The ideal candidate is a strong leader with a commitment to high standards and a passion for delivering great customer experiences. This position offers a competitive salary and a range of attractive perks including bonuses and discounts.