Store Manager

Hackett London (Retail); Ellesmere Port; On-site; GBP 100,000 - 125,000; Full time

Job summary

A renowned retail company in Ellesmere Port seeks a dynamic Store Manager to lead the team toward achieving sales objectives aligned with brand identity. Responsibilities include managing team performance, ensuring a high-quality customer experience, and overseeing shop administration. Successful candidates will enjoy benefits like unlimited commissions, career growth opportunities, and a diverse working environment. Applicants should have strong leadership skills and a passion for retail.

Benefits

Career growth opportunities

Unlimited commissions

Staff discounts

Full seasonal uniform allowance

Diverse and inspiring team

Qualifications

• Dynamic and experienced individual able to lead a store team effectively.
• Proven ability to achieve commercial objectives and KPIs.
• Strong customer service skills to enhance client experience.

Responsibilities

• Lead the store team to achieve sales aligned with brand objectives.
• Manage shop administration, ensuring compliance with procedures.
• Attract and build customer loyalty through exceptional service.

Skills

Creativity

Attention to detail

Sales strategy

Customer service

Team management

Job description

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a dynamic and experienced Store Manager to lead our team.

Your main goals as a Store Manager are to lead the store team to achieve sales
aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores.

To make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions. The more you sell, the more you earn — no limits.
• Benefits and staff discounts.
• Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

Key responsibilities of the role:

• Team management: Lead and transmit with enthusiasm the passion for the
  brand to your sales team, giving them all the tools to encourage the internal
  development of each of the people who work with you.
• Sales: Leads sales strategies, as well as the achievement of commercial
  objectives and KPIS, involving the sales team through action plans, always
  guaranteeing a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty paying attention to
  every detail, offering the highest quality service.
• Shop administration: Ensures compliance with procedures such as inventories,
  stock management, cash register, daily reports, etc.

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