Store Manager: Customer Experience Leader & Growth Driver

Sainsbury's; Leigh on Sea; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major retail company is seeking a passionate Store Manager to lead their team in Leigh on Sea, ensuring excellent customer service and operational success. In this role, you'll be accountable for daily store performance, team leadership, and driving initiatives for improvement. Ideal candidates will have proven experience in retail management, with skills in leadership, customer service, and employee relations. Competitive salary and benefits are offered, including private healthcare and employee discounts.

Benefits

Private Healthcare

Interest free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension contribution

Share scheme

Wellbeing support

Colleague networks

Qualifications

• Experience leading an operation with accountability for customer and financial outcomes.
• Proven record of improving customer experience.
• Ability to navigate employee relations confidently.

Responsibilities

• Lead and develop store teams to deliver superior customer service.
• Manage daily store operations ensuring safety and compliance.
• Drive performance through data insights and customer feedback.

Skills

Leadership

Customer service

Data analysis

Employee relations

Change management

Job description

A major retail company is seeking a passionate Store Manager to lead their team in Leigh on Sea, ensuring excellent customer service and operational success. In this role, you'll be accountable for daily store performance, team leadership, and driving initiatives for improvement. Ideal candidates will have proven experience in retail management, with skills in leadership, customer service, and employee relations. Competitive salary and benefits are offered, including private healthcare and employee discounts.