Store Manager - BP

Moto Hospitality; Crawley; On-site; GBP 33,000; Full time

Job summary

A leading hospitality services company located in Crawley is seeking a Store Manager to lead a team and drive exceptional customer service while achieving financial targets. You'll manage a high-performing team and deliver on brand standards in a busy retail environment. The ideal candidate has substantial experience in managing teams and overseeing budgets, ready to take on this exciting challenge.

Benefits

Annual bonus up to £7,800

60% colleague discount on various brands

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Proven track record in retail or catering environments.
• Experience with financial targets, P&L, and cost-saving initiatives.
• Demonstrated ability to develop team members professionally.

Responsibilities

• Achieve financial targets for the BP unit.
• Support and develop your team members.
• Ensure delivery of brand standards.
• Drive consistent high quality customer service.
• Lead shifts, including opening and closing.

Skills

Managing and leading teams

Delivering budgets and P&L

Building relationships with stakeholders

Mentoring and training

Calm under pressure

Job description

Overview

Store Manager - £32,500pa - 40 hours per week

Address: Pease Pottage Services, M23 Junction, 11 Brighton Rd, Crawley RH11 9YA

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you’ll lead your team in delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.

What you will get in return

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What You Will Be Doing As a Store Manager

• Ensure that the BP unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge You’ll Need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience delivering budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Experience mentoring, training, and succession planning to motivate and increase team performance
• Ability to remain calm under pressure in a fast-paced environment

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!

Closing

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us? Apply today!

• Please note internally this role is called Department Manager
• Annual bonus of up to 20%, final value subject to location and performance

INDDM

Want to know what it's like to work for us? Find out from our colleague Sally