Store Manager

BARBOUR; Jarrow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading lifestyle brand is seeking a Store Manager for their Jarrow location. The ideal candidate will lead and motivate the team to deliver exceptional customer service and achieve sales targets. Responsibilities include managing staff, creating growth plans, and ensuring operational excellence. The position offers various benefits, including a staff discount, healthcare cash plan, and opportunities for training and career development. Flexibility in working hours is essential.

Benefits

Staff Discount

Healthcare Cash Plan

25 days holiday plus bank holidays

Access to training and development

Wellbeing support

Qualifications

• Experience in a similar retail store management role.
• Excellent people management skills.
• Results orientated and commercially aware.
• Strong leadership and communication skills.
• Flexibility on working hours is essential.

Responsibilities

• Manage and motivate the staff to achieve sales targets.
• Identify opportunities for growth and create a commercially viable plan.
• Ensure operational policies and procedures are respected.
• Report performance metrics and understand KPIs.
• Recruit new team members when required.

Skills

People management

Sales driven

Leadership

Customer handling

IT skills

Tools

EPOS systems

Job description

Company Description

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re‑waxing and repairs (first introduced in 1921) and Barbour Re‑Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview

We are currently recruiting for a results orientated and commercially driven Store Manager to join the Barbour team based at our Bicester store. As Store Manager, you will motivate and lead by example to deliver the best service to our customers and exceed sales. You will be responsible for the overall operational excellence and day to day running of the store, ensuring sales budgets and brand objectives are achieved. The ideal candidate will be passionate about our brand and strive to exceed commercial targets, focused on maximising the profits and sales in the store; as well as being a natural team player and effective people manager, making sure your team are brand ambassadors and provide an exceptional customer experience.

Essential Duties and Responsibilities

• Managing and motivating the staff to achieve sales targets.
• Identifying opportunities for growth and creating a clear, commercially viable plan to drive the store's profitability.
• Commercially managing the store layout.
• Developing and maintaining visual merchandising standards.
• Motivating the team through effective leadership and management; developing them to deliver outstanding customer service.
• Ensuring operational policies and procedures are respected.
• Reporting performance metrics and understanding your KPIs to improve your store results.
• Recruiting new members of the team when required.

Skills and Experience

• Experience in a similar retail store management role.
• Excellent people management skills.
• Results orientated, commercially aware and sales driven, works well under pressure.
• Experience in planning/executing stock counts.
• Strong leadership and communication skills with the ability to generate enthusiasm within the team.
• Ability to understand and analyse sales figures.
• Clear understanding of product merchandising and visual display techniques.
• Excellent customer handling skills.
• Knowledge of current fashion trends.
• Good IT skills and understanding of EPOS systems and Outlook.
• Flexibility on working hours is essential.

Benefits

• Staff Discount
• Healthcare Cash Plan
• 25 days holiday as standard increasing plus bank holidays
• Length of service rewards
• Access to training and development activities to support your career development
• Wellbeing support
• Refer a friend bonus scheme
• Reward & Recognition Program

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.