Store manager

Everpool Recruitment; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity organization in the United Kingdom is seeking a passionate Shop Manager to lead their busy store. This role involves driving sales, enhancing customer experience, and managing a dedicated team. Ideal candidates will have retail management experience, particularly in charity or fashion, excellent communication skills, and a genuine passion for community causes. The position offers impactful work with various benefits, including staff discounts and a generous pension plan.

Benefits

A rewarding role with real impact

Training and support from an experienced team

Opportunities to develop skills

Staff discount and holiday allowance

25 days holiday + bank holiday allowance

Generous pension (8% contribution)

Discounts through Blue Light Card

Life assurance

Bupa health cashback plan

Free and discounted tickets for events

Qualifications

• Retail management experience ideally in a charity or fashion environment.
• Excellent communication and organisational skills.
• A passion for our cause and the community.
• Ability to work flexibly, including some weekends.

Responsibilities

• Manage day‑to‑day shop operations.
• Lead, motivate, and train a team of volunteers.
• Drive donations and deliver excellent customer service.
• Maintain high visual merchandising and housekeeping standards.
• Monitor financial performance and meet sales targets.
• Foster a creative shop environment.
• Manage the team to maximise income from Gift Aid.

Skills

Retail management experience

Excellent communication skills

Organisational skills

Passion for the cause

Flexibility to work weekends

Job description

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store.

Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team in their busy store.

Your Role

As Shop Manager, you will drive sales and customer experience. You'll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

Key Responsibilities

• Manage day‑to‑day shop operations
• Lead, motivate, and train a team of volunteers
• Drive donations and deliver excellent customer service
• Maintain high visual merchandising and housekeeping standards
• Monitor financial performance and meet sales targets
• Be accountable for sales and profit performance, and ensure the team is aware of and engaged in the shop’s financial performance
• Foster a creative shop environment where team members seek to maximise income in new and innovative ways
• Manage the team to maximise income from Gift Aid on donated products
• Maintain an empowered, motivated, and engaged shop team by ensuring they understand the value of their contribution to the charity

What We’re Looking For

• Retail management experience ideally in a charity or fashion environment
• Excellent communication and organisational skills
• A passion for our cause and the community
• Ability to work flexibly, including some weekends

Benefits

• A rewarding role with real impact
• Training and support from an experienced team
• Opportunities to develop retail and management skills
• Staff discount and holiday allowance
• 25 days holiday + bank holiday allowance
• A generous pension – we will contribute 8%
• Great discounts and rewards through Blue Light Card and Benefit Hub
• Life assurance, Bupa health cashback plan
• Tickets for Good – Free and discounted tickets for events

Apply now and be part of something truly meaningful.