Store Manager

Heron Foods; Newcastle upon Tyne; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing discount food retailer in Newcastle upon Tyne is seeking a Store Manager to lead a team in a fast-paced environment. The ideal candidate has proven leadership experience in retail and a passion for customer service. This position offers a competitive salary of £31,000 plus bonuses, career development opportunities, and a supportive workplace culture.

Benefits

30 days annual leave

10% discounts at Heron Foods and B&M

Wellbeing support

Qualifications

• Proven experience as a Store Manager, Retail Manager, or similar leadership role.
• Strong track record of developing teams and achieving results.
• Passion for retail and customer service.

Responsibilities

• Lead and motivate team to achieve sales targets.
• Ensure operational excellence and health & safety compliance.
• Deliver exceptional customer service and resolve queries.

Skills

Leadership

Team Development

Customer Service

Retail Operations

Job description

Role overview

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Newbiggin, Newcastle, NE5 4BR

Salary: £31,000 plus bonus opportunity

Hours: 45hrs per week

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers

• Competitive Salary: £31,000 per annum plus bonus opportunities.
• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast-paced, community-focused retail environment.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!