Store Manager

Cobra Coffee; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A Starbucks franchised partner in Bournemouth is seeking a Store Manager who will lead a team to improve performance and enhance customer satisfaction. Ideal candidates will have leadership experience in hospitality or retail, effective problem-solving skills, and a passion for team development. This role offers a positive work-life balance with career progression opportunities. Benefits include training, discounts, and life insurance.

Benefits

28 days holiday per year

Unlimited coffee and tea on shift

30% discount on food and beverages

Life insurance

Comprehensive training opportunities

Qualifications

• Experience of leading people and teams in a hospitality or retail environment.
• Ability to prioritize and delegate effectively.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Lead a team of store partners improving performance.
• Ensure highest levels of customer satisfaction and product quality.
• Identify store growth opportunities and implement action plans.

Skills

Leadership in hospitality or retail

Effective problem solving

Ability to develop teams

Organizational skills

Multitasking

Delegation skills

Proficiency with Microsoft Office

Job description

What we offer?

You will join not only the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

This superb opportunity to manage your own Starbucks store comes with:

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third party discounts including 20% in Southern Co-op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Career progression because here we actively promote internally

What To Expect

You will lead a team of store partners improving performance and ensuring the highest levels of customer satisfaction and product quality. You’ll be fully aware of the store’s financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.

What You’ll Need

We need a Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You’ll willingly share your expertise and listen to others, showing genuine care and understanding.

You’ll display a ‘customer comes first’ attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You’ll also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.

Ideally, You’ll Have

• Experience of leading people and teams, in a hospitality or retail environment
• Effective problem solving/decision making skills
• Proven ability to develop and grow both a team and business
• Ability to be well organised, detail oriented with the ability to multitask
• Prioritisation and delegation skills
• Proficiency with Microsoft Word, Excel and Outlook