Store Manager

Molton Brown; Andover; On-site; GBP 32,000 - 33,000; Full time

Job summary

A luxury cosmetics retailer is seeking an experienced Store Manager for its Swindon location. The role involves leading store operations, driving sales, and fostering an engaging team environment. Ideal candidates will possess at least 2 years of retail management experience, exceptional leadership abilities, and a customer-centric approach. This position offers a competitive salary between £32,000 - £33,000 and benefits such as staff discounts, enhanced family leave, and ongoing professional development opportunities.

Benefits

50% staff discount

25 days holiday + Bank Holidays

Quarterly store bonus scheme

Private Medical / Healthcare Plan

Company Pension Scheme

Qualifications

• Minimum of 2 years retail management experience.
• Experience in fragrance and beauty retail is desirable.
• Flexibility in working arrangements and willingness to travel.

Responsibilities

• Lead and manage store operations effectively.
• Drive sales and achieve KPIs through strategic planning.
• Ensure excellent customer service experience.

Skills

Retail management experience

Excellent communication

Leadership skills

Commercial acumen

Customer-centric approach

Job description

Store Manager

Location: Swindon, UK

Salary: £32,000 - £33,000

Hours: 37.5 per week (Permanent)

Job Description

Molton Brown, born on South Molton Street, London in 1971, is an icon of uniquely British style. Today it is one of the leading global brands in Kao's cosmetics portfolio, spanning store, website, travel retail, luxury department stores and the most esteemed hotels worldwide. Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand‑care luxuries have claimed iconic status. The company is passionate about integrity, craftsmanship, artistry and giving consumers the ultimate, quality experience.

We are seeking an experienced Store Manager with a passion for luxury to lead our Swindon store.

Position Details

Title: Store Manager

Full Time

Location: Swindon

Hours per Week: 37.5 (Permanent)

Salary: £32,000 - £33,000

What we offer to our Store Managers

• A 50% staff discount on all Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high‑street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters
• Exclusive access to our e‑Learning platform (including qualifications, certifications and memberships)

The Store Manager role

A Store Manager for Molton Brown is the driving force of our business, demonstrating a will to win, passion for people, future focus, and exceptional execution standards. The role requires strong strategic and analytical thinking to maximise business opportunities and actively drives and achieves store sales, KPIs and business profit through inspirational motivation. The manager ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and striving to deliver. Building and developing a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential is essential.

The Perfect Store Manager Candidate

• Minimum of 2 years retail management experience
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumen and P&L accountability
• Customer‑centric approach
• Flexibility in working arrangements to suit business requirements, including some travel to meetings and to support other locations