Store Lead: Guest Experience & Product Leadership

ARC'TERYX; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading outdoor equipment retailer in London is seeking a Store Lead to drive customer experience and manage store operations. Candidates should have retail and leadership experience, a passion for outdoor products, and strong communication skills. This full-time role involves coaching team members and ensuring exceptional guest experiences. The ideal applicant thrives on engaging with customers and managing a team while adhering to safety guidelines.

Qualifications

• 1-2 years of retail experience and at least one year of leadership experience.
• Ability to lift up to 30 lbs.
• Strong written and verbal communication skills.

Responsibilities

• Lead the store team in alignment with the brand's values.
• Provide coaching and feedback to product guides.
• Manage in-store experiences and engage with customers.

Skills

Leadership experience

Customer service

Coaching

Time management

Verbal communication

Job description

A leading outdoor equipment retailer in London is seeking a Store Lead to drive customer experience and manage store operations. Candidates should have retail and leadership experience, a passion for outdoor products, and strong communication skills. This full-time role involves coaching team members and ensuring exceptional guest experiences. The ideal applicant thrives on engaging with customers and managing a team while adhering to safety guidelines.