Stock Surveyor Administrator: Scheduling & Customer Care

Flagship Housing; Norwich; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading housing provider is looking for a Stock Surveyor Administrator in Norwich. The role involves managing customer communication, scheduling survey visits, and maintaining accurate records. Candidates must have excellent communication skills, experience in customer service, and be proficient in IT tools like Excel. A competitive salary of £27,500 - £28,500 per annum is offered along with a range of benefits including flexible working and opportunities for development.

Benefits

25 days annual leave

Access to Flagship Rewards Scheme

Death in Service Benefit

Company Sick Pay

Agile working environment

Qualifications

• Strong customer service and interpersonal skills.
• Must be highly organized, maintaining accurate records.
• Experience in a customer-facing environment preferred.

Responsibilities

• Serve as the primary point of contact for customers.
• Schedule survey visits and manage appointments.
• Document customer communication within internal systems.

Skills

Excellent communication skills

Customer service skills

Interpersonal skills

IT skills (Excel, Outlook, Word)

Organizational skills

Education

GCSE in Maths and English, C and above or equivalent

Job description

A leading housing provider is looking for a Stock Surveyor Administrator in Norwich. The role involves managing customer communication, scheduling survey visits, and maintaining accurate records. Candidates must have excellent communication skills, experience in customer service, and be proficient in IT tools like Excel. A competitive salary of £27,500 - £28,500 per annum is offered along with a range of benefits including flexible working and opportunities for development.