Staff Product Manager – AI

Taco Bell; Irvine; Hybrid; GBP 110,000 - 131,000; Full time

Job summary

A well-known fast-food chain is seeking a Staff Product Manager for AI Solutions in Irvine, UK. This role focuses on implementing and scaling Voice AI technologies to enhance guest experience at drive thrus. Responsibilities include liaising between teams, managing vendor relationships, and analyzing data for continuous improvement. The ideal candidate will have over 8 years of experience in product management, a strong background in AI integration, and proficiency in agile methodologies. Benefits include a hybrid work schedule, onsite services, and competitive pay.

Benefits

Hybrid work schedule

Onsite childcare

Onsite gym

Generous parental leave

Qualifications

• 8+ years of experience in product management or related roles.
• Demonstrated ability in analyzing data to develop recommendations.
• Deep understanding of AI product development lifecycles.

Responsibilities

• Lead the implementation and scaling of Voice AI.
• Act as the primary liaison between Operations, Digital, and Technology teams.
• Manage vendor relationships and budgets for AI platforms.

Skills

Product management

AI integration

Vendor management

Data analysis

Agile methodology

Tools

JIRA

Confluence

Job description

About the Job:

As the Staff Product Manager for AI Solutions, you’ll lead the implementation and scaling of Voice AI to deliver the future of drive thru innovation. This role sits at the intersection of technology, operations, and digital customer experience, driving initiatives that enhance speed, accuracy, and the guest experience at scale. Your focus will be on delivering Voice AI in the drive thru with an opportunity to expand to further AI integrations in the restaurant.

The Day-to-Day:

• Act as the primary liaison between Operations, Digital, and Technology teams to translate business goals into AI solutions and roadmaps.
• Lead the identification, evaluation, and implementation of AI solutions (e.g., Voice AI, suggestive sell, personalization, content and offer optimization, etc.)
• Partner with stakeholders to define and measure KPIs for AI initiatives, ensuring alignment with business objectives and customer / team member experience goals.
• Collaborate with solution architects, product managers, and engineering teams to deliver integrated, scalable, and innovative AI solutions.
• Manage vendor relationships, contracts, and budgets for AI platforms, ensuring value, compliance, and performance.
• Analyze data and market trends to recommend enhancements, solve business challenges, and drive continuous improvement.
• Facilitate agile ways of working, leveraging tools like JIRA and Confluence to ensure transparency and delivery excellence.

Is this you:

• 8+ years of experience in product management or related roles with proven success delivering enterprise-scale solutions
• Experience in integrating and scaling AI solutions and working with engineering/QA teams throughout the entire product/software lifecycle
• Demonstrated ability in analyzing data to develop fact-based recommendations to solve problems as well as understanding architecture diagrams and API documentation
• Strong experience in vendor management, RFPs/sourcing, contracts, and budget management
• Deep understanding of AI product development lifecycles, from data collection and model training to deployment and performance tuning
• Experience defining and measuring AI-driven KPIs such as accuracy, latency, and confidence scoring
• Skilled at translating AI/ML capabilities into guest-facing use cases that drive measurable business outcomes
• Proficiency in agile/scrum methodology and JIRA/Confluence is preferred

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, carwash
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name

Salary Range: $147,900 to $174,000 annually + bonus eligibility + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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