Staff Engineer Platform Services

Flight Centre Travel Group; Looe; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global travel management company in Looe is seeking a Staff Engineer to provide technical leadership across multiple squads. This role emphasizes collaboration and influence rather than authority, with responsibilities including architectural coherence and cross-domain problem solving. Ideal candidates should have expertise in .NET and Ruby, along with strong communication and problem-solving skills. The position offers enriching career development and a vibrant workplace culture, focusing on diversity and well-being.

Benefits

Exclusive Travel Discounts

Career Development

Vibrant Culture & Social Events

Active Hour

Comprehensive Health Cash Plan

Health & Wellbeing Challenges

Financial Wellbeing Support

Company-matched charitable donations

Excellent pension scheme

Share options

Electric vehicle scheme

Qualifications

• Deep experience across multiple technology domains, especially .NET and Ruby.
• Ability to understand and shape system-level architecture.
• Strong track record of solving complex technical challenges.
• Curiosity for emerging technologies and industry trends.

Responsibilities

• Drive architectural coherence, collaborating on cross-squad decisions.
• Build technical capability across teams by mentoring and enabling independence.
• Lead complex cross-domain problem solving with strategic leadership.

Skills

.NET

Ruby

Elixir

Java

Systems thinking

Technical leadership

Collaboration

Communication

Job description

About FCM

FCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM - where different happens.

About the role

As a Staff Engineer, you’ll play a pivotal role in shaping the technical direction of our Platform Services organisation. Operating as part of the Strategic Leadership Team, you’ll provide deep technical leadership across our three stream‑aligned squads—Customer Profile & Configuration, Trip Services & Booking Management, and AgentPort & Traveller Services.

This is an influence‑driven role, not a management position. You’ll partner with Tech Leads as peers, helping squads achieve autonomy while ensuring our platform remains coherent, scalable, and technically excellent.

You will:

• Drive architectural coherence, collaborating with Tech Leads on cross‑squad decisions and ensuring systems integrate seamlessly.
• Build technical capability across teams by mentoring, facilitating best practices, and enabling squads to solve architectural challenges independently.
• Lead complex cross‑domain problem solving, working side‑by‑side with Tech Leads and the Strategic Leadership Team to guide technical strategy and resolve multi‑squad challenges.
• Contribute to technology strategy, influencing decisions on frameworks, platforms, and emerging technologies.
• Foster a strong engineering culture through documentation, knowledge sharing, workshops, and partnership across squads.

Your success will be measured by the reduction of integration issues, alignment of technology choices, improved squad autonomy, and the trust and impact you build across the organisation.

About you

You are an experienced engineer with a passion for technical leadership, architectural thinking, and building capability in others. You thrive in environments where influence, collaboration, and facilitation matter more than authority.

You’ll bring:

Technical Excellence

• Deep experience across multiple technology domains—.NET and Ruby (essential); Elixir and Java (nice to have).
• The ability to understand and shape system‑level architecture.
• A strong track record of solving complex technical challenges.
• Curiosity for emerging technologies and industry trends.

Influence Without Authority

• You guide through expertise, not hierarchy.
• Skilled at facilitating discussions, building alignment, and navigating ambiguity.
• Strong communication skills across technical and non‑technical audiences.

Collaboration & Partnership

• A genuine appreciation for diverse perspectives.
• A mindset focused on uplifting others, sharing success, and building trust.
• The judgement to step in when needed—and step back when teams are ready.

Systems Thinking

• A holistic view of how systems connect and evolve.
• The ability to foresee second‑order impacts of technical decisions.
• Strong awareness of how technology choices enable business outcomes.

What's in it for you

• Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end‑of‑financial-year balls, and more.
• Active Hour: Prioritise your well‑being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze‑level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [e-mail].

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