SRS Development and Support Analyst

University of Northampton; Northampton; Remote; GBP 60,000 - 80,000; Full time

Job summary

An educational institution in Northampton seeks a candidate to configure the Tribal SITS student records system and lead its development. This role requires extensive SITS expertise, strong communication skills with diverse stakeholders, and an understanding of academic processes. The post offers the flexibility of remote work with occasional campus visits.

Benefits

Flexible working hours

Inclusive and diverse working environment

Qualifications

• Extensive SITS expertise required.
• Ability to lead and deliver high-quality customer service.
• Knowledge of academic processes and regulations.

Responsibilities

• Configure and develop the SITS student records system.
• Coordinate with SMEs to elicit user requirements and create specifications.
• Lead unit and system testing and guide end-users in acceptance testing.

Skills

SITS expertise

Communication with stakeholders

Data quality assurance

Education

Degree level education or relevant experience

Tools

Oracle PL/SQL

Job description

About The Job

Interview Date: 23/24 October 2025

As part of the Student Records Systems Team, this post is responsible for configuring the Tribal SITS student records system, including eVision functionality, across the student lifecycle. The post will contribute to the configuration and development, including the enhancement of SITS during the configuration/build stage to implement SITS, ensuring that user requirements are accurately captured and translated into formal configuration and development specifications.

The post holder will understand data structures in SITS and apply good practice from SITS to any configuration or development undertaken. The post holder will need to make decisions on the best way to deliver agreed configuration and development work packages, then write clear and coherent code where necessary. The postholder will also need to work with colleagues across the University to ensure that the configuration and development work packages are fit for purpose. The post holder will lead unit and system testing of any configuration or development undertaken and will guide end-users in acceptance testing. It is essential that, for any configuration or development undertaken, support documentation is created.

The configuration and development of SITS functionality require an understanding of academic processes, programme and award frameworks, and academic regulations. This is a crucial role that will play a key part in areas such as data management, data quality, and data integration.

This post will be fully remote, with occasional visits to the University\'s Waterside Campus in Northampton, as agreed with the manager. The Waterside Campus is a bright and modern campus built within the last 5 years.

About You

You will bring extensive SITS expertise and lead by example, delivering high-quality customer service. Key responsibilities include coordinating configuration and development with SMEs, eliciting user requirements, creating specifications, and estimating resources.

You’ll advise on best practices, make independent decisions, and deliver SITS/e-Vision developments to agreed milestones. Testing, data quality assurance, and supplier liaison are essential. Strong communication with diverse stakeholders and the ability to work to academic deadlines are vital. Occasional out-of-hours work may be required.

Qualification

Essential:

• Educated to Degree level or relevant experience demonstrating competence and progression in similar IT related roles

Desirable:

• Oracle PL/SQL Developer Certified Associate or equivalent Microsoft certification
• ITIL Foundation
• PRINCE 2 Foundation

Department

Situated within IT Services, the Student Record Systems Team provide support, enhancements, and maintenance of the core student record system (SITS) and other integrated systems.

The Student Record Systems Team consists of five team members and is currently expanding to meet the university\'s business demands. Ensuring we maximise the return on our investment in SITS and its associated products.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People

Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

• Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
• Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
• Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
• Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be required to provide proof of their eligibility to work in the UK during the interview process. The University is open to considering Skilled Worker visa sponsorship, provided that the eligibility criteria of the points-based immigration system are met.

Equality

We welcome applications from individuals from underrepresented groups. The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.

Together @ UON

Our Commitment to Equality and Inclusion

Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.

Commitments Include:

1. Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
2. Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
3. Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.

UON’s Major Commitments:

• Disability Confident
• Standalone Pledge
• IHRA Working Definition

For more details, visit: Equality and Diversity at UON