Sports Centre Duty Manager

The Boarding Schools' Association; Framlingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Framlingham College is seeking a Duty Manager to oversee operations at their Sports Centre. The role involves managing shifts, enhancing customer service, and promoting health and fitness programs. Ideal for someone stepping into management, it offers flexible hours, membership perks, and growth opportunities.

Benefits

Free sports centre membership

Access to pool and gym

Free parking

Free lunch when kitchen is operational

Free uniform

Qualifications

• Passion for health and fitness.
• Experience in customer relations.
• Ability to support new members.

Responsibilities

• Manage day-to-day operations of the Sports Centre.
• Ensure customer service standards are met.
• Support fitness and swimming growth initiatives.

Skills

Customer Service

Health and Fitness

Operational Management

Job description

Framlingham College is a co-educational boarding and day school which comprises the Prep School, in the beautiful surroundings of Brandeston Hall, and the Senior School which is set in the market town of Framlingham overlooking the famous castle.

We are recruiting a Duty Manager to drive the success and development of shift management at the centre whilst engaging in new fitness and swimming products and services. The role will be supporting the operational effectiveness of Framlingham College Sports Centre.

The Duty Manager will be required to work with the Sports Centre Manager on all aspects of the Centre’s provision including day-to day shift management, ensuring the health and safety of staff/ customers are met and highest levels of customer service are guaranteed.

This role will be responsible for operational management, customer/ employee relations and ensuring NOP/EAP regulations are met. They will also be responsible for supporting fitness, and swimming growth through delivering Gym inductions, Personal Training, Lifeguarding Community
swimming and Fitness Classes.

This is an ideal opportunity for someone who is stepping up into their first management role, as well as someone looking for a new challenge in the leisure industry. The post holder will deputise in running the centre and take interim charge in the absence of Sports Centre Manager. The ideal candidate will be expected to deliver exceptional customer service to retain current members, whilst also working on recruitment strategies to achieve new member KPIs. You must have a genuine passion for health and fitness, being able to support new members in their journeys, creating a great atmosphere and club culture for both team members and members to achieve their goals. The position entails working flexible hours and shift patterns from Monday – Sunday, to ensure management of the centre, including swimming pool and gym at all times.

The successful candidate will receive an annual salary of £21,840 based on a 30 hour working week. The College offers its employees free membership to the Sports Centre which includes access to the pool, gym and discounts to fitness classes, squash and tennis courts. The successful candidate will have opportunity of extra earnings through overtime shift cover and delivering PT/ swimming sessions out of contracted hours.

Staff have access to; free parking when onsite, an independent pensions advisor, a free lunch when the kitchen is operational and free uniform.

Please submit an application form using the link on our website, or contact the HR Department on 01728 723789, email: [e-mail] or from www.framlinghamcollege.co.uk.

We welcome all applications especially from independent thinkers, creative minds and inspirational people and very much look forward to
receiving your application.