Sponsor Experience Architect: App & Portal Strategy

World Vision; Dorking; On-site; GBP 55,000 - 75,000; Full time

Job summary

An international humanitarian organization based in the UK is seeking a strategic leader for the Sponsor Experience role. This position focuses on enhancing the Sponsor App and Portal, aiming to deepen connections with sponsors through innovative digital journeys. Candidates should have significant experience in digital product strategy and customer engagement, with a strong capability to translate insights into effective storytelling and impactful digital experiences.

Qualifications

• 7+ years in digital product strategy or customer/sponsor engagement roles.
• Proven success shaping user/customer journeys.
• Strong track record translating insights into digital experiences.

Responsibilities

• Lead the sponsor experience vision for World Vision's Sponsor App and Portal.
• Shape a compelling sponsor experience roadmap.
• Translate insights into meaningful digital engagement strategies.

Skills

Digital Product Strategy

Customer Engagement

Collaboration

Storytelling

Analytical Thinking

Education

Bachelor's or Master's in a related field

Job description

An international humanitarian organization based in the UK is seeking a strategic leader for the Sponsor Experience role. This position focuses on enhancing the Sponsor App and Portal, aiming to deepen connections with sponsors through innovative digital journeys. Candidates should have significant experience in digital product strategy and customer engagement, with a strong capability to translate insights into effective storytelling and impactful digital experiences.