Specifier Account Manager (Architect & Design Sales)

MillerKnoll; London Colney; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading design firm in London seeks a Specifier Account Manager to build relationships within the Architecture and Design community. The role involves generating project opportunities, delivering insights, and collaborating across brands. Ideal candidates will have at least 3 years of sales experience and strong communication skills. This role offers opportunities for career development and travel.

Qualifications

• Successful sales experience of at least 3 years.
• Proven track record of working with the Architecture and Design community.
• Willingness/ability to travel.

Responsibilities

• Proactively identify and qualify new project opportunities.
• Deliver product knowledge to specifiers through presentations.
• Cultivate new relationships with architects and designers.

Skills

Communication skills

Relationship building

Sales experience

Organizational skills

Interpersonal skills

Education

Good level of education

Tools

Salesforce.com

Job description

Specifier Account Manager – London

Overview

To ensure that Specifiers (Architects) and the Design community consistently consider Herman Miller & Knoll products—and by extension, the broader Miller Knoll brand portfolio—on every new project opportunity, a strategic and responsive approach is essential.

Responsibilities

• To champion Herman Miller and Knoll within the Specifier and Design (S+D) community by building strong, informed, and influential relationships that drive brand preference, generate project opportunities, and ensure Miller Knoll brands are considered first on every new design initiative.
• Opportunity Generation: Proactively identify and qualify new project opportunities for the sales funnel. Maintain ownership of opportunities originating from the S+D community, ensuring continuity and accountability.
• Brand & Product Awareness: Deliver compelling insights and product knowledge to specifiers through tailored presentations, seminars, and one-on-one engagements. Organize and host showroom visits (London + Portal Mill) to immerse clients in the brand experience.
• Relationship Building: Cultivate new relationships with architects, designers, and industry influencers. Maintain and strengthen existing relationships, especially during project challenges, acting as a trusted advisor and problem-solver.
• Community Engagement: Facilitate meaningful dialogue around design trends, workplace insights, and product innovation. Organize and participate in A&D networking events to foster community and brand visibility.
• Cross-Brand Collaboration: Network across Miller Knoll brands to align messaging and leverage collective strength. Involve specialist sales resources where appropriate to support complex or sector-specific opportunities.
• Training & Development: Participate in induction and product training to stay current and support internal knowledge sharing. Deliver accredited seminars from the Miller Knoll Insight Group’s programme at client offices and showrooms.
• CRM & Reporting: Ensure regular and accurate input of activities and opportunities into Salesforce.com to support pipeline visibility and strategic planning.

Qualifications

• Good level of education
• Successful sales experience of at least 3 years
• Proven demonstrable track record of working with Architecture and Design community
• Excellent verbal and written communication skills
• Willingness/ability to travel
• Organized, methodical, and patient with the ability to work independently or as part of a team
• Flexible to work out of hours when required
• Numerate in the preparation of quotations
• Strong interpersonal skills and a self-motivated, energetic work ethic
• Diplomatic and ambitious
• Valid UK driving license

Company Values

• Leadership – leading by example
• Purpose – energy and drive
• Beliefs – integrity and trust
• Design – problem solving
• Connections – relationships
• Growth – continuous improvement
• Performance – achieve standards

Who We Hire

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

EEO statements and accommodations are available as required by law.

London, England, United Kingdom