Specialist, Resource Centre

Save the Children Fund; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading global charity organization based in the United Kingdom is seeking a Specialist Resource Centre to oversee the digital knowledge platform dedicated to children's rights. Responsibilities include managing platform content, ensuring quality and compliance, and developing engaging strategies for diverse audiences. The position offers a hybrid work model and requires substantial experience in content management along with a relevant bachelor’s degree. Join us in making a difference for children worldwide.

Qualifications

• Substantial experience in digital knowledge platforms and content management roles.
• Proven track record managing vendors and large content repositories.
• Ability to develop and implement content strategies.

Responsibilities

• Oversee strategic management and curation of the Resource Centre.
• Manage API connections and support GDPR compliance.
• Develop content strategy and monitor user analytics.

Skills

Digital knowledge platforms

Content management

Project management

Analytical capability

Communication

Technical literacy

Customer focused

Education

Bachelor's degree in information management or related field

Tools

WordPress

AWS

Google Analytics

SharePoint

Job description

Description

Save the Children International has an exciting opportunity for a Specialist Resource Centre to join our global team.

Team and Job Purpose

• Co-own delivery of the Digital Data & Evidence enabler
• Ensure E&L standards tools and capability are in place and embedded across countries to generate communicate and use evidence
• Support the Movement to produce insights and learning to inform and elevate programme quality influencing and thought leadership
• Lead on global standards and research / evaluation agenda in line with global strategy
• Accountable for shared leadership of E&L strategy

Role purpose

The role holder will be part of the Insights and Learning sub-team within the Innovation & Learning team. The Resource Centre Specialist will oversee the strategic management curation and continuous improvement of Save the Childrens global Resource Centre a digital knowledge platform dedicated to advancing childrens rights. The Specialist will ensure the Resource Centre remains user-friendly secure content-rich and aligned with organizational priorities.

Job Title : Specialist Resource Centre

Reports To : Head Of Insights & Learning

Work Pattern : Hybrid / Remote with flexible working options available

Contract Length : Permanent

Grade : P3

Location : Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in please visit : SCI Careers

Time Zone ( that the role holder must be available to work in ) : Any

Right to Work : The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.

Language Requirements : English

International Travel Requirements : up to 20%

Budget Responsibility : Managing project budgets of up to $100000

Principal Accountabilities

Platform & Technical Oversight

• Act as primary focal point for the Resource Centre platform hosted on AWS with a NextJS frontend and WordPress CMS.
• Liaise with third-party developers (Swace Digital AB) for hosting security bug fixes and feature development.
• Monitor system performance analytics and site availability; escalation issues to IT / Swace as needed.
• Coordinate maintenance schedules (daily monitoring quarterly updates plugin / security reviews).
• Manage API connections (Global CMS SharePoint) and staff portal integration.
• Support GDPR compliance data deletion requests and user permissions.

Content Curation & Quality Assurance

• Review and upload incoming resources ensuring metadata completeness (title abstract keywords etc.).
• Draft or edit abstracts summaries and SEO tags for discoverability.
• Apply and enforce the Image Policy replacing child photos with illustrations or stock visuals.
• Maintain multilingual consistency across English French Spanish Swedish Dutch and Arabic pages.
• Regularly audit the platform for broken links outdated resources and metadata gaps.

Content Strategy & Engagement

• Develop and implement a content strategy that keeps the platform relevant inclusive and user focused.
• Monitor sector trends and user analytics to inform content priorities.
• Collaborate with thematic experts country offices and external partners to source and publish high-quality resources.
• Promote new content via internal comms (OneNet SC Weekly Charlie) and coordinate with SCI global comms for external promotion.
• Maintain editorial calendar aligned with awareness days campaigns and internal milestones.

Copyright & Governance

• Manage copyright agreements for external materials securing permissions and recording agreements in the CMS.
• Ensure compliance with intellectual property rights Creative Commons licenses and organizational policiesli>
• Track expiry of time-limited agreements and archive / remove content accordingly.

Budgeting Reporting & Coordination

• Manage quarterly invoicing and budgeting processes with Swace Digital AB.
• Produce usage reports and analytics for SCI leadership.
• Support funding proposals and cost-sharing agreements for platform sustainability.
• Maintain strong working relationships with SCI IT global comms and thematic teams.

Experience and Skills

Essential

• Substantial experience in digital knowledge platforms resource centres or content management roles. Proven track record managing vendors digital platforms or large content repositories.
• Technical literacy : familiarity with CMS (WordPress) cloud hosting (AWS) APIs analytics tools (Google Analytics Hot Jar).
• Content management : strong writing editing and cataloging skills with attention to metadata multilingual content and accessibility.
• Strategic mindset : ability to develop and execute content strategies that engage diverse audiences.
• Project management : experience managing budgets vendors and reporting cycles.
• Reporting : Strong analytical capability with proven experience in using databases and other data sources to generate insights for action.
• Communication : ability to liaise across technical teams comms thematic experts and external partners.
• Knowledge of GDPR / IPR : understanding of data privacy copyright and content governance.
• Customer focused : Strong orientation towards continuous improvement in user experience or customer service preferably including human-centred design approaches and UX testing
• Good Microsoft SharePoint skills including the ability to create and edit document libraries lists One Net pages etc.

Desirable

• Experience in the international development / child rights sector is highly desirable.

Education and Qualifications

Essential

• Bachelors degree in information management Communications International Development or related field

Desirable

• Masters degree

Working at Save the ChildrenInternational

Save the Childrenis the worlds leading organisation for children employing 25000 staff. We save childrens lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries we put the most deprived and marginalised children first.

We know that great people make a great organisation and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career along with a collaborative and inclusive environment where ambition creativity and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children you will be in good company working with talented like-minded individuals who are determined to ensure that all children survive learn and are protected. Your contribution will help ensure childrens voices are heard at the highest levels and that we achieve our global strategy Ambition for Children 2030 and reach every last child.

Diversity Equity and Inclusion and Equal Opportunities

DEI is core to our vision values and global strategy. Save the Children is committed to creating a truly diverse equitable and inclusive organisation and one which will support us in our vision to ensure every child attains the right to survival protection development and participation.

We are committed to equal employment opportunities regardless of gender sexual orientation race colour ethnic origin nationality disability marital or civil partnership status gender reassignment pregnancy and maternity caring or parental responsibilities age or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found herevia the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our recruitment process :

• Application review by our recruiting team based on your CV and cover letter
• Two-stage competency-based interviews with the hiring team
• Some recruitmentmay include an additional assessment or case study stage or a third stage interview
• If successful you will receive a conditional offer of employment followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment Health and Safety Safeguarding and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.

Required Experience : IC

Key Skills

• Employee Relations
• Typing
• Succession Planning
• Human Resources Management
• Military Experience
• Case Management
• Benefits Administration
• HRIS
• Payroll
• ADP
• Human Resources
• Leadership Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1