Specialist Community Palliative Care Social Worker

CNWL NHS Foundation Trust; City Of London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A reputable NHS Foundation Trust in London is seeking a Band 7 Specialist Community Palliative Care Social Worker to provide essential support to patients and families facing life-limiting illnesses. Joining a multidisciplinary team, you will work autonomously to develop care plans and manage complex cases. The role emphasizes communication, crisis management, and community engagement. This position offers a supportive environment for professional growth and development.

Benefits

Professional development opportunities

Supportive team environment

Access to a multidisciplinary team

Qualifications

• Must be a qualified social worker with relevant experience.
• Ability to work autonomously within a multidisciplinary team.
• Experience in palliative care is advantageous.

Responsibilities

• Provide social work services to patients and families in a community setting.
• Participate in multidisciplinary meetings and case reviews.
• Support patients in accessing community care services.

Skills

Compassion

Time management

Autonomy

Crisis management

Mentoring

Education

Social Work degree

M-level or equivalent study

Job description

Overview

A Vacancy at Central and North West London NHS Foundation Trust. We are recruiting a Band 7 Specialist Community Palliative Care Social Worker for our community palliative care team in Camden and Islington. The post seeks a resilient, motivated social worker who demonstrates compassion, self-knowledge, confidence, generosity, and courage. You will work in a thriving multi-disciplinary palliative care team to achieve the best outcomes for people we support. The post holder will work autonomously as part of the established Camden and Islington Community Palliative Care Team across Camden and Islington boroughs, providing specialist social work input for patients and families facing life-limiting illness, bereavement, and related needs. The service is based at St Pancras Hospital and has evolved into a multi-professional team.

We provide space to care; access to a multi-professional team; we are committed to nurture a happy and cohesive team; we value personal and professional development; and we aim to facilitate a risk-confident and supportive culture. Camden and Islington are diverse boroughs with well-known London landmarks and facilities.

Main duties and responsibilities

Clinical Responsibilities

1. Be professionally and legally accountable for all work, adhering to the standards and guidelines of the palliative care service, the Trusts, and Social Work England regulations.

2. To work autonomously as a specialist social worker, as well as a full member of the multidisciplinary team, providing a social work service to patients and their families within a community setting. To develop appropriate plans of care, intervention or treatment linked with identified needs and to share these with the MDT.

3. To share with the team an understanding of cultural/religious/spiritual influences on patients and families, and how these affect, or are affected by, terminal illness or bereavement.

4. To manage referrals from colleagues within the team within an agreed time frame as per operational policy and within the remit of professional autonomy; to participate in MDT discussions regarding client work.

5. To identify and assess possible risks to vulnerable patients and families and to work with other agencies and professionals to manage this risk as appropriate.

6. Identify and act promptly on safeguarding concerns involving vulnerable adults, children, or carers, following relevant policies.

7. To advise and assist patients and families in accessing appropriate community care services in conjunction with statutory and voluntary organisations.

8. To provide information and advocacy about benefits and financial assistance, referring on for specialist advice as necessary.

9. To develop and maintain therapeutic relationships with patients, carers and families, assessing individual and family strengths and coping skills, to allow carers and others involved to adjust to their changing situation. To support patients and carers to formulate plans for end-of-life care including participation in advance decisions and statements.

10. To use available information technology systems to prepare written reports, maintain case records, and keep statistics, in accordance with trust policy and professional standards. The post holder will also maintain appropriate contemporaneous patient records.

11. To assess the bereavement needs of family and others close to the patient, and to offer support as appropriate and/or refer to a bereavement service as appropriate.

12. To work within health and safety and equal opportunities policies, including those protecting vulnerable adults and children.

13. Work autonomously in diverse community settings, considering local socio-economic and cultural factors.

14. Contribute to the development and implementation of clinical policies, guidelines, and care pathways.

15. Uphold patient and family dignity at all times.

16. Lead responses in crisis situations, including family conflict, emergencies, and professional distress.

17. Participate in multidisciplinary and cross-agency assessments as required.

18. Maintain accurate and up-to-date clinical records in the team database.

19. Provide specialist input into local health promotion and education initiatives.

20. Support the development of palliative care skills among local professionals.

21. Undertake relevant courses to expand scope of practice.

22. Maintain a portfolio of continuing professional development (CPD).

23. Ensure accurate data entry and contribute to service data collection.

24. Deliver safe, high-quality clinical care with a commitment to continuous improvement.

25. Act as a mentor to junior colleagues.

26. Such other duties and/or non-recurring duties, appropriate to the post as they may be directed.

Management Responsibilities

1. Use advanced time management skills to respond to the needs of patients, carers, staff, and external agencies.

2. Support the CPD of team members, students, and visitors through supervision, teaching, and training.

3. Attend and actively participate in departmental, Trust, and palliative care meetings.

4. Maintain effective communication within the team and with external services.

5. Assist in coordinating learner placements within the team.

6. Lead and participate in multidisciplinary meetings and case reviews.

7. Engage in personal supervision, both internally and externally.

8. Comply with all Health and Safety at Work Act policies.

9. Report equipment defects, accidents, and complaints promptly, ensuring appropriate action is taken.

10. Lead a project within an area of practice to improve clinical outcomes, with appropriate support.

11. Stay informed about the strategic goals of the palliative care service.

Education Responsibilities

1. Lead and participate in internal and external educational programmes to enhance palliative care skills.

2. Act as a mentor for students undertaking CPD courses.

3. Serve as an educational resource for staff managing patients and families with palliative needs.

4. Evaluate training initiatives and support the administration in maintaining performance statistics.

5. Pursue opportunities for skill and knowledge development through accredited courses.

6. Share specialist knowledge gained through M-level or equivalent study.

7. Complete all mandatory training requirements.

Research Responsibilities

1. Contribute to the research activities and strategy of the palliative care team.

2. Support ongoing research studies, including participant recruitment.

3. Stay current with clinical developments and research in palliative care.

4. Ensure clinical practice aligns with national and local guidelines and demonstrates effectiveness.

5. Support the clinical governance strategy of the service and Trusts.

6. Synthesize data and evidence from published research.

7. Conduct literature reviews using IT resources and apply findings to clinical practice.

8. Critically appraise research and present findings to professional groups.

Communication Responsibilities

1. Establish and maintain effective communication channels within the team, with service users, and across relevant health and social care agencies.

2. Communicate sensitive and complex information clearly, compassionately, and understandably to patients and informal carers, fostering a collaborative approach to care.

3. Ensure all communication of sensitive information aligns with national and local guidelines and best practices.

4. Use a range of verbal and non-verbal communication techniques to support patients and carers in understanding therapeutic education and clinical advice.

5. Provide patients with copies of all relevant correspondence in accordance with Trust policies.

6. Advise on and negotiate complex exchanges of information involving patients, carers, staff, and external agencies. Promptly inform the Team Leader of any complaints or concerns about the service.

7. Deliver effective presentations to internal and external audiences using a variety of multimedia tools, supporting public engagement, education, and professional development.

Rider Clause

This is an outline of the postholder’s duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the Trust and Department.

This advert closes on Wednesday 8 Oct 2025.