Spa Therapist

The QHotels Collection; South Wonston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hotel group in South Wonston is seeking a level 3 experienced Spa Therapist who is passionate about providing outstanding guest experiences. The role involves delivering treatments, advising on products, and selling retail items. Ideal candidates will have NVQ Level 3 beauty/spa qualifications. Competitive benefits include discounts and health club membership.

Benefits

Elemis uniform provided

15% retail commission scheme for product sales

Clear development pathway

Free health club membership

Discounts across the hotel group

Family & Friends discounts

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Experience as a Spa Therapist is desirable, not essential.
• Elemis & Jessica Nails knowledge and experience would be a bonus.

Responsibilities

• Create a relaxing experience for guests attending the spa.
• Deliver a variety of treatments and advise on products.
• Sell products from the retail offer and book further treatments.

Skills

Experience in providing guest experiences

Knowledge of Elemis products

Sales skills

Education

NVQ Level 3 (or equivalent) beauty/spa qualification

Job description

Overview

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

Benefits

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Responsibilities

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You\'ll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Qualifications

• NVQ Level 3 (or equivalent) beauty /spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus

About Norton Park Hotel, Spa & Manor House

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.