Spa therapist

45 Park Lane; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel in London is seeking an experienced Spa Therapist to provide exceptional treatments and guest care. The role requires a minimum of 3 years in a similar position and relevant qualifications. Benefits include complimentary stays, training opportunities, and various employee perks. Join us in creating an inclusive environment where everyone feels welcome.

Benefits

Complimentary stays

50% off food and beverages

Aviva Private Pension Scheme

Social events

£1000 referral bonus

Qualifications

• 3 years as a beauty therapist performing a wide range of treatments.
• Qualifications in beauty treatments and massage including deep tissue techniques.
• Strong communication in English, primary language in the hotel.

Responsibilities

• Provide a wide range of spa treatments including massages and facials.
• Handle special requests from guests and ensure satisfaction.

Skills

Previous experience in a Spa

Strong verbal communication skills

Knowledge of skincare retail sales

Immaculate personal grooming standards

Education

ITEC, CIBTAC, CIDESCO or NVQ level 3

Qualification in Reflexology

Job description

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Join us as a Spa Therapist at 45 Park Lane, recently recognised as one of The Sunday Times Top 10 Best
Places to Work for in 2024 and 2025 . We continually strive to build and nurture a
culture where inclusiveness is part of our DNA, reflected in our values of
passion, personality, respect, working together, and creativity. We believe
that a variety of perspectives enriches our culture and drives our success.

We care about your career and are
proud to have the absolute best people in the industry.

When you join us as a Spa
Therapist at 45 Park Lane, you will have a unique opportunity to excel
in your field. You will learn from your fellow Legends and our award-winning
learning academy to achieve the highest standards in craft, service, and
leadership.

What
you’ll do

As a Spa Therapist, you'll enjoy
your work and take pride in delighting our guests:

• Guest Care and Treatments: As a Spa Therapist you
  will provide a wide range of spa treatments including massages, beauty
  treatments, facials, and nail polishing. This also includes retailing skin care
  products to guests, accurately completing consultation forms, and maintaining
  high standards in the treatment room following spa standards.
• Guest Requests: As a Spa Therapist you will handle
  special requests from guests, including preferences for therapists and
  treatment methods, as well as show intuition and empathy, especially when
  guests are celebrating special occasions.

What
you’ll bring

Essential Skills and Experience

• Previous
  experience in a Spa - at least 3 years, as a beauty therapist performing a wide
  range of treatments
• Qualifications- ITEC, CIBTAC, CIDESCO or
  NVQ level 3 or equivalent qualification in all beauty treatments and massage
  including deep tissue massage and electrical facial and body treatments.
• Knowledge of treatments, contra-indications and skincare retail sales is
  desirable
• Strong verbal communication skills – English is the
  primary language used in our hotel.
• Immaculate personal grooming standards

Preferred Skills

• Qualification in Reflexology

What
you’ll get

• Complimentary Stays: Enjoy 12 complimentary stays
  with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages
  at selected bars and restaurants within the Dorchester Collection: Enjoy
  Friends & Family stay discounts out hotels, Benefit from discounts at
  various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva
  Private Pension scheme (we contribute 8% towards your pension); Benefit from
  Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
  care vouchers.
• Training and Development: Advance in your career by
  accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
  We partner with outstanding nationally recognised Apprenticeship providers.
• Social
  Events: Participate in vibrant social events, including a summer party, winter
  ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you
  recommend a friend.
• Well-being Support: Access immediate well-being
  advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive
environment for all employees and applicants. If you require any accommodations
during the application process, please contact the People & Culture team at
[emailprotected]